Lisa Eagen
Vancouver,WA
Summary
Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Small Business Owner
Happy Tails Pet Sitting & More
Vancouver, Washington
02.2022 - Current
- Managed daily operations of pet sitting services and related offerings.
- Coordinated scheduling for pet visits, enhancing service reliability and client satisfaction.
- Handled client inquiries and resolved concerns with professionalism and care.
- Communicated with clients regularly regarding their pet's care needs and progress.
- Communicated regularly with pet owners about their pets' well-being.
- Maintained accurate records of pet care services and clients.
- Ensured dogs received proper attention and care while in service. and cats, ensuring their safety and comfort during visits.
- Administered medications and followed specific care instructions from pet owners.
- Walked dogs on a regular basis, ensuring they were kept safe and healthy.
- Followed pet care plans, medication requirements, and dietary restrictions.
- Conducted meetings with owners to gather detailed pet care information and clarify pet sitting responsibilities.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Built strong relationships with pets, fostering trust and minimizing anxiety during care.
Front Office Administrative Assistant
Natural Family Medicine of Cascade Park
Vancouver, Washington
05.2025 - 06.2026
- Coordinated daily communication between patients and healthcare provider, enhancing patient experience and satisfaction.
- Answered phones promptly and courteously, ensuring effective communication and service delivery.
- Managed appointments efficiently, facilitating smooth scheduling and minimizing wait times.
- Managed patient scheduling and appointment confirmations efficiently.
- Assisted patients with inquiries and concerns, fostering a supportive and positive experience.
- Demonstrated exceptional customer service skills by addressing patient needs and resolving issues effectively.
- Coordinated office tasks seamlessly, enhancing overall productivity and workflow efficiency.
- Filed documents systematically to maintain organization and improve access to vital information.
- Facilitated supplement sales transactions using Quickbooks, maintaining accurate records for financial integrity.
Education
Bachelor of Science - Psychology
University of Oregon
Eugene, OR 09.1992 - 06.1993
Some College (No Degree) - Education
Loyola Marymount University
Los Angeles, CASkills
- Client management
- Scheduling coordination
- Appointment scheduling
- Document organization
- Customer relationship management
- Office administration
- Problem solving
- Attention to detail
- Professionalism
Timeline
Front Office Administrative Assistant
Natural Family Medicine of Cascade Park
05.2025 - 06.2026
Small Business Owner
Happy Tails Pet Sitting & More
02.2022 - Current
Bachelor of Science - Psychology
University of Oregon
09.1992 - 06.1993
Some College (No Degree) - Education
Loyola Marymount University