Lisa Eastwood
Conway,NH
Summary
Dedicated professional focused on supporting students in overcoming personal, social, and behavioral challenges. Committed to improving their overall well-being and academic success. Skilled in setting boundaries and maintaining confidentiality. Advocate for enhancing soft skills and identifying barriers to success. Seeking an organization that shares the vision of creating opportunities for those in need.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Publications Production Advisor
SAU 9/ Kennett High School
North Conway, NH
09.2004 - Current
- Created a budget for printing costs, photography expenses, and other related items.
- Edited student's writing submissions for accuracy and content quality.
- Organized and led student meetings to discuss yearbook topics and progress.
- Maintained accurate records of all activities related to production of the yearbook.
- Encouraged creative ideas from students to ensure that their vision is represented in the final product.
- Created strategies to promote sales of the completed yearbooks among peers, faculty, alumni.
- Provided guidance and support to students as needed throughout the duration of the project.
- Reviewed drafts of each section before it was sent out for printing.
- Facilitated discussions about possible solutions when conflicts arose over content inclusion or exclusion from book.
- Developed timeline for completion of the yearbook project.
- Assisted in the selection of photos for yearbook layout and design.
- Supervised students while they worked on various aspects of the yearbook production process.
- Engaged with local businesses to secure sponsorships or discounts for materials needed for book production.
- Collaborated with school librarian on archiving previous edition books.
- Communicated regularly with printer representative regarding delivery dates and any issues encountered during printing process.
- Coordinated efforts between faculty members, staff, parents, and students involved in the yearbook creation process.
- Prepared and formulated edited material and created graphic designs to support production of academic texts.
- Conducted student interviews and assisted in photo shoot coordination and organization.
- Filmed and photographed school events with professional photography equipment.
- Edited digital images lightly or with advanced techniques to create desired effects.
- Read, evaluated and edited manuscripts or other materials submitted for publication.
- Managed digital archives of photographs, organized files and protected against loss.
- Proofed copy to detect and correct errors in spelling, punctuation and syntax.
Emergency Services Counselor
Northern Human Services
Conway , NH
08.2011 - 06.2021
- Coached clients on how to manage emotions effectively while also teaching them how to recognize warning signs of distress before it becomes overwhelming.
- Established collaborative relationships with parents and guardians in order to provide effective care for their children.
- Assisted clients in developing healthy coping skills that could be used during times of stress or difficulty.
- Maintained confidential client records and case notes in compliance with ethical standards and legal requirements in EMR.
- Provided crisis intervention services to clients experiencing acute mental health issues on the phone and in person at local hospitals and later mainly via zoom for 7 hospitals in the northern sector, as my position went remote during Covid.
- Engaged in continuous professional development to stay informed about the latest counseling techniques and theories.
- Utilized motivational interviewing techniques to encourage client engagement and facilitate behavior change.
- Referred individuals to resources and services for additional support to help with stabilization.
- Collaborated with multidisciplinary teams, including psychiatrists, social workers, physicians, police, guardians, and other professionals.
- Testified in court hearings to uphold the plan of care when involuntary admissions were necessary.
Case Manager
Northern Human Services
Conway, NH
03.2007 - 09.2018
- Conducted home visits to assess the safety of living environments for clients. Monitored medication compliance.
- Educated clients about mental health conditions, medications and self-care techniques.
- Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
- Collaborated with other service providers and medical personnel to ensure continuity of care for clients.
- Participated in professional development activities related to case management best practices.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Attended court hearings as a representative of the organization when needed.
- Participated in interdisciplinary team meetings to discuss treatment options.
- Provided crisis intervention support for clients in emergency situations.
- Counseled clients on available resources within the community that could help meet their needs.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
- Adhered to ethical principles and standards to protect clients' confidential information. Strong boundaries.
- Transitioned clients to different providers based on progress or needs.
- Developed trusting relationships with social services, health care providers and governmental agencies.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Managed caseloads effectively, ensuring timely documentation and reporting.
- Advocated on behalf of clients to secure necessary services and support.
- Facilitated group sessions and workshops for clients on various topics (IMR groups/ Illness Management Recovery).
- Identified barriers to client success and developed strategies to overcome them.
LNA
Merriman House/ Memorial Hospital
North Conway, NH
09.2009 - 06.2011
- Maintained accurate documentation of all services provided to residents.
- Communicated with patients with compassion while keeping medical information private.
- Participated in team meetings to discuss best practices for providing quality care.
- Provided personal care to clients, such as bathing, grooming and toileting.
- Provided emotional support to clients experiencing difficult life transitions or crises.
- Performed basic first aid procedures when necessary.
- Maintained confidentiality according to agency policies regarding client information.
- Reported concerns to nurse supervisor to promote optimal care.
- Provided hospice support to residents and families for end-of-life care.
School Board Member
Sau9
Conway , NH
04.2002 - 04.2008
- Attended various meetings with other board members, administrators, faculty, parents and community stakeholders to discuss issues facing the school district.
- Developed school district policies and procedures related to student safety, health, and wellness.
- Interpreted state laws and regulations governing public schools and ensured that all activities within the school district complied with these rules.
- Monitored budget allocations of the school district and worked with finance personnel to ensure funds were allocated appropriately.
- Evaluated data from standardized tests to measure student achievement levels in core subject areas.
- Engaged with community leaders through outreach events aimed at promoting awareness of educational needs, and gained trust and commitment from the community to build a new high school.
- Approved contracts between vendors providing services such as transportation or food services for schools.
- Assisted superintendents in developing long-term plans for improving academic outcomes across all grade levels.
- Reviewed reports from principals regarding disciplinary actions taken against students for violations of code of conduct.
- Organized town hall meetings throughout the district in order to receive feedback from constituents on pressing matters affecting the local schools.
- Participated in negotiations between teachers' unions and administrators concerning salary increases or contract disputes.
- Addressed complaints from parents or other individuals regarding specific incidents at a particular school.
- Monitored and evaluated performance of school employees.
- Recruited and hired faculty and staff within the district.
- Maintained a strict level of confidentiality, often responding to serious issues in non-public sessions.
Paraprofessional
Sau9
Conway, NH
09.1999 - 09.2001
- Facilitated communication between educators, administrators, and parents regarding student progress.
- Ensured that all safety regulations were followed in the classroom environment.
- Collaborated with special education staff to develop Individualized Education Plans.
- Created and maintained positive relationships with students, parents, and colleagues.
- Participated in parent and teacher conferences to discuss student progress and challenges.
- Supervised small groups of students during instruction time.
- Collaborated with teachers to adapt materials to meet diverse learning needs.
- Supervised students during non-instructional times, including lunch and recess.
- Taught daily life skills and behaviors to students to build practical knowledge.
Education
Bachelor of Science - Behavioral Sciences
Granite State College
Conway, NH06-2006
Skills
- Presentations and public speaking
- Student Development
- Training and mentoring
- Relationship Building
- Teamwork and Collaboration
- Problem-solving abilities
- Active Listening
- Attention to Detail
- Reliability
- Client Engagement
- Group facilitation
- Confidential services
- Professionalism
- Effective Communication
Affiliations
- Photography - love to capture special moments, wildlife and sunsets
Certification
- Adult Needs and Strengths Assessments (ANSA)
- Crisis Prevention Workshops: New England School of Best Practices in Addiction Treatment, Nami Suicide Prevention "In Our Own Voice", Dartmouth Center for Addiction Recovery and Education.
- Child Impact (state program) Co-facilitator
- Illness Management and Recovery ( IMR)
- Illness Management and Recovery Trainer (IMRT)
References
References available upon request.
Timeline
Emergency Services Counselor
Northern Human Services
08.2011 - 06.2021
LNA
Merriman House/ Memorial Hospital
09.2009 - 06.2011
Case Manager
Northern Human Services
03.2007 - 09.2018
Publications Production Advisor
SAU 9/ Kennett High School
09.2004 - Current
School Board Member
Sau9
04.2002 - 04.2008
Paraprofessional
Sau9
09.1999 - 09.2001
Bachelor of Science - Behavioral Sciences
Granite State College
- Adult Needs and Strengths Assessments (ANSA)
- Crisis Prevention Workshops: New England School of Best Practices in Addiction Treatment, Nami Suicide Prevention "In Our Own Voice", Dartmouth Center for Addiction Recovery and Education.
- Child Impact (state program) Co-facilitator
- Illness Management and Recovery ( IMR)
- Illness Management and Recovery Trainer (IMRT)
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