Lisa Edwards
Houston,TX
Summary
Dedicated student interested in applying excellent communication and interpersonal skills to a receptionist/assistant role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships, and a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Walk On's Sports Bistreaux
La Porte, TX
01.2024 - Current
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Greeted customers, answered questions and recommended specials to increase profits.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
Crew Team Member
Oh My Tea
Pasadena, TX
05.2023 - 12.2024
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Brewed and served coffee and tea with preferred add-ins.
- Swept, vacuumed and dusted areas periodically to maintain impeccable cleanliness.
- Took orders from patrons and input selections into store computer system.
- Ensured that products are properly labeled before placing them on shelves.
- Collaborated with other crew members to complete tasks quickly and efficiently.
- Maintained safe food handling practices to prevent germ spread.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Greeted customers in a friendly manner upon entering the store.
Restaurant Hostess
Gringos Tex Mex
Pasadena, TX
09.2022 - 05.2023
- Monitored dining area to assess server capacity and estimate wait times.
- Assisted with setting up banquet rooms for special events.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
Education
Associate of Science - Natural Sciences
San Jacinto College District
Pasadena, TX01-2025
Skills
- Guest Relations Management
- Check Payment Processing
- Menu Presentation
- Cash Handling
- Service Prioritization
- Customer Service
- Scheduling
- Social Perceptiveness
- Supply Restocking
- Active Learning
- Complex Problem-Solving
Affiliations
- i genuinely find interest in learning new things and patterns!
References
References available upon request.
Timeline
Restaurant Hostess
Walk On's Sports Bistreaux
01.2024 - Current
Crew Team Member
Oh My Tea
05.2023 - 12.2024
Restaurant Hostess
Gringos Tex Mex
09.2022 - 05.2023
Associate of Science - Natural Sciences
San Jacinto College District