Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist

Lisa Farris

Edmonds,WA

Summary

Dedicated professional with over four years of experience in front desk operations and patient care coordination. Known for exceptional communication skills, attention to detail, and a commitment to building strong relationships with patients and healthcare providers.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Receptionist

Calais Community Provider Pactice
Calais, ME
04.2021 - Current
  • Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
  • Maintained accurate patient records using electronic medical record (EMR) systems.
  • Coordinated communication between healthcare providers and patients for optimal service delivery.

Receptionist

Calais Regional Hospital
Calais, ME
03.2018 - 03.2021
  • Provided exceptional customer service, addressing patient inquiries and resolving concerns efficiently.
  • Managed patient scheduling and appointment confirmations using electronic health record (EHR) systems.
  • Coordinated communication between physicians, staff, and patients to ensure seamless operations.

CNA

Mount Desert Island Hospital
Bar Harbor, ME
02.2009 - 07.2015
  • Provided compassionate patient care, ensuring comfort and safety in daily activities.
  • Assisted nursing staff with clinical tasks, enhancing workflow efficiency and patient satisfaction.
  • Monitored vital signs, accurately documenting changes to inform treatment adjustments.
  • Collaborated with multidisciplinary teams to develop comprehensive care strategies for diverse patient needs.
  • Trained new staff members on best practices for patient interaction and safety protocols.
  • Implemented infection control measures, contributing to a safer healthcare environment for patients and staff.
  • Advocated for patient rights and preferences, promoting dignity and respect in all interactions.

Education

CNA

WCTC
Calais, ME
1998

High School Diploma -

Shead High School
Eastport, ME
06-1985

Skills

  • Front desk operations
  • Telephone etiquette
  • Appointment scheduling
  • Patient scheduling
  • Patient registration
  • HIPAA compliance
  • Insurance verification
  • Payment collection
  • Electronic medical records
  • Referral verification
  • Documentation
  • Petty cash management
  • Relationship building

Certification

BLS certified

Timeline

Receptionist

Calais Community Provider Pactice
04.2021 - Current

Receptionist

Calais Regional Hospital
03.2018 - 03.2021

CNA

Mount Desert Island Hospital
02.2009 - 07.2015

CNA

WCTC

High School Diploma -

Shead High School
Lisa Farris