Lisa Fowlkes
Danville,VA
Summary
Dynamic professional with a proven track record in enhancing student success at Danville Community College through effective outreach and retention strategies. Excelled in leveraging interpersonal skills and MS Office 365 expertise to drive growth at Womack House Publishing LLC. Known for exceptional organizational skills and a commitment to continuous learning and development.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Outreach Specialist
Danville Community College
Danville, USA
10.2023 - Current
- College wide recruitment and retention whilst matching students to ideal academic pathways
- Assisting with the onboarding and enrollment processes by guiding students through the application and enrollment survey process
- Connecting students to financial aid resources through FAFSA application and to scholarship opportunities
- Collaborate with college staff and faculty to provide the highest rate of student success possible
- Collect, maintain, and report student program data
- Facilitate several campus events including commencement ceremony, DCC ROCKS, campus tours, open houses and other student functions on and off campus
Executive Marketing Director
Womack House Publishing LLC
01.2022 - 10.2023
- Being a liaison between clients and graphics department
- Assisting customers with ads in terms of purchases and creation
- Tracking progress and ensuring smooth transactions of data input
- Meeting sales goals and deadlines through phone/email and in person visits
- Providing excellent customer service
- Leading the development of target customer databases
- Strategizing to accomplish revenue and growth
Owner and Operator
Copper Conceptions
01.2014 - 01.2022
- Company Overview: Copper Conceptions operations, website development, marketing and sales
- Copper Conceptions operations, website development, marketing and sales
Guest Services/ Marketing Assistant
Danville Area Humane Society
Danville, USA
08.2021 - 10.2021
- Effectively matching guests with a companion
- Posting and creating content for adoption purposes of animals on social media and website
- Assisting with market research, implementing marketing campaigns, managing social media posts
- Improving the technological connection of services available
- Assisting with outside community events for the benefit of the shelter
Education
Bachelor of Business Management - Marketing
Bellevue University
01.2024
Associates - Accounting
Danville Community College
01.2008
Associates Of Applied Science -
Danville Community College
01.2002
Skills
- MS Office 365
- PowerPoint
- Excel
- Navigate
- PeopleSoft
- Canvas
- SIS
- SalesForce
- Google Applications
- Interpersonal skills
- Customer service
- Organizational skills
- Outreach
- Advising
- Counseling
- Coaching
- Judgement on sensitive information
- Teamwork
- Oral communication
- Written communication
- Follow up
- Follow through
- Desire to learn and grow
Certification
- VCCS Onboarding Training
- VCCS Career Coach Course
- VCCS Facilitating Career Development
- VCCS Coaching and Advising
- GO2KNOWLEDGE: Online Professional Development
Training
- 4 Ways College Can Support Adult Learners for Success
- 5 Trends Impacting Trio College Programs
- 6 Tips to First Year Students Successfully Transition to College
- AI & Students Affairs Strategies, Application & Best Practices for Efficiencies & Retention
- 10 Trends for Online Orientation in 2023
- 10 Trends for Online Orientation in the Community College
- Advising Best Practices: Embracing Diversity & Dialog to Embrace Academic Outcomes
- How to Achieve Exceptional Front-line Customer Service in Higher Education
- FERPA Compliance: Do’s & Don’ts for Frontline Faculty & Staff
- 4 Ways Colleges can Support Adult Learners for Success
- Academic Advising for at Risk Students: How to Recognize and Address “Red Flags”
- Advising Students on Academic Probation: Challenges, Interventions & Opportunities
- Addressing Mental Health Concerns: Building Campus Connections to Boost Wellbeing & Success
- Empowering Underserved Students 3 Steps to Building Financial Literacy
Community Service
Owner and Operator, Copper Conceptions, 2014 – 2022, Copper Conceptions operations, website development, marketing and sales
Timeline
Outreach Specialist
Danville Community College
10.2023 - Current
Executive Marketing Director
Womack House Publishing LLC
01.2022 - 10.2023
Guest Services/ Marketing Assistant
Danville Area Humane Society
08.2021 - 10.2021
Owner and Operator
Copper Conceptions
01.2014 - 01.2022
- VCCS Onboarding Training
- VCCS Career Coach Course
- VCCS Facilitating Career Development
- VCCS Coaching and Advising
- GO2KNOWLEDGE: Online Professional Development
Bachelor of Business Management - Marketing
Bellevue University
Associates - Accounting
Danville Community College
Associates Of Applied Science -
Danville Community College
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