Lisa Fox

• Safely and efficiently monitor and direct all haulage equipment
• Work hand in hand with maintenance on all down equipment and scheduling pm's
• Attend daily planning meetings
• Attend 24 hour variance meeting
• Constantly communicate with supervision throughout the shift on shovel and dump priorities and issues
• Ensure that all KPI's are being met and followed
• Monitor equipment fuel levels and make efficient decisions on fuel times
• Tie down all equipment in the most efficient manner and location

. Manage day to day operations using jigsaw Dispatch system

Excellent communication skills

. Able to speak and conduct myself in a professional manner

• Enforced company policies and regulations with employee
• Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
• Trained new employees and delegated daily tasks and responsibilities.
• Prepared, calibrated, and monitored production levels to achieve targets and kpi's
• Conducted shift inspections in the pit
• Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
• Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
• Resolved conflicts between employees to maintain positive and productive work environments.
• Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Operated Haul trucks and water trucks Safety

• Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Prepared weekly employee work schedules to meet operational needs.

Monitored cash drawers in checkout stations to verify adequate cash supply.

• Coached employees through day-to-day work and complex problems.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Oversaw cashier operations, bookkeeping, and security.
• Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
• Trained team members in successful strategies to meet operational and sales targets.
• Assessed personnel performance and implemented incentives and team-building events to boost morale.
• Managed shelf inventory and customer-focused loss prevention strategies.
• Scheduled personnel according to skill sets and coverage needs, and made adjustments to meet unexpected demands.
• Maintained strong customer relations and effective customer service standards.
• Evaluated employee performance and made recommendations for improvements.
• Created, prepared, and delivered reports to various departments.
• Motivated employees to perform at peak productivity with morale-boosting programs.
• Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.

• Entered and processed patients' prescriptions into internal system.
• Collected co-payments or full payments from customers.
• Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
• Maintained proper drug storage procedures, registries, and records for controlled drugs.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
• Counted and labeled prescriptions with correct item and quantity.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
• Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Counted, measured and compounded medications following standard procedures.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
• Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
• Set up and modified patient profiles to include current medications and insurance details.

• Assisted with maintaining clean and organized store appearance.
• Greeted guests entering and exiting store to foster customer satisfaction.
• Collected and returned all hand baskets and shopping carts to proper place for new customer use.
• Maintained customer satisfaction by assisting with carrying out goods