Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Freefold

Pensacola

Summary

Detail-oriented administrative specialist with a diversified background spanning title work, documentation processing, and customer service roles. Skilled at maintaining accuracy in vehicle title processing at Sandy Sansing and Insurance Auto Auction, and applying strong interpersonal skills as a cashier at Total Wine. Poised to bring organizational excellence and a service mindset to an office-based role.

Overview

3
3
years of professional experience

Work History

Office Assistant

Legacy Lawyers
Pensacola
01.2025 - Current
  • Collaborated with team members to streamline office processes and improve efficiency.
  • Provided administrative support to staff members, including copying and scanning documents, and filing paperwork.
  • Delivered messages and ran errands.
  • Prepared outgoing mail.
  • Greeted clients upon arrival at office and provided assistance as needed.

Cashier

Total Wine & More
Pensacola
04.2024 - Current
  • Handled cash, credit, and gift card payments while ensuring secure transactions.
  • Educated customers about promotions and loyalty programs available at the store.
  • Restocked shelves and organized merchandise to support overall store presentation.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Title Clerk

Sandy Sansing Dealerships
Pensacola
05.2024 - 03.2025
  • Processed vehicle titles and registrations for new and used cars.
  • Assisted customers with title inquiries and provided clear explanations.
  • Maintained organized records of all vehicle transactions and titles.
  • Collaborated with sales team to ensure timely completion of title paperwork.

Customer Service Representative

Insurance Auto Auctions, IAA
Pensacola
02.2023 - 03.2024
  • Managed expense reporting processes for multiple departments and teams.
  • Handled incoming calls and directed inquiries to appropriate departments.
  • Maintained filing systems for easy access to important documents and records.
  • Performed administrative duties such as photocopying, faxing documents and mailing packages.
  • Responded promptly to customer inquiries via email or phone.

Education

Associate of Applied Science -

Virginia Tech
Pensacola
01-2012

Skills

  • Document filing
  • Title processing
  • Customer support
  • Attention to detail
  • Cash handling

Timeline

Office Assistant

Legacy Lawyers
01.2025 - Current

Title Clerk

Sandy Sansing Dealerships
05.2024 - 03.2025

Cashier

Total Wine & More
04.2024 - Current

Customer Service Representative

Insurance Auto Auctions, IAA
02.2023 - 03.2024

Associate of Applied Science -

Virginia Tech

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