Lainey Gish

• Deliver support by handling range of routine and special requirements.
• Produce high-quality documents and spreadsheets for internal needs.
• Create detailed reports and perform data entry using Microsoft Office and Apple equivalences.
• Complete clerical tasks such as filing, copying and distributing mail.
• Execute a record filing system to improve document organization and management.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
• Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
• Initiated and prepared direct deposits for employees.
• Maintained employee privacy and protected payroll operations by keeping all information confidential.
• Updated employee files with new details such as changes in address or salary levels.
• Assisted with data entry for tax forms on annual basis.
• Verified timekeeping records and handled any discrepancies with employees.
• Updated employee banking records when it was necessary.
• Updated records with new information.
• Sorted all paperwork and documents alphabetically and according to dates and significance.
• Followed confidentially regulations to maintain privacy.
• Prepared files for transfer to other units or for retirement by labeling, listing, boxing and processing files.
• Participated in training and other learning opportunities to expand knowledge of company and position.
• Created reports, correspondence and spreadsheets with Microsoft Office programs.

• Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
• Oversaw entry and exit of employees and visitors daily.
• Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
• Monitored employee activities, confirming compliance with security regulations.
• Reported irregularities such as fire and safety hazards to maintenance.
• Permitted entry with escort for approved persons into secure locations.
• Checked and verified photo identification prior to granting facility access.
• Conducted security audits to identify vulnerabilities.
• Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
• Arranged rapid office equipment repair and maintenance with vendors.
• Interacted with customers by phone, email or in-person to provide information.
• Organized and readied daily system reports for submission to supervisors.
• Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents to SIM Ticketing database.
• Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
• Warned offenders about rule infractions and violations and verbally evicted violators from premises.

• Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
• Arranged rapid office equipment repair and maintenance with vendors.
• Completed clerical tasks such as filing and copying.
• Executed record filing system to improve document organization and management.
• Prepared meeting materials and took clear notes to distribute to stakeholders.
• Interacted with customers by phone, email or in-person to provide information.
• Drafted common document templates for use by executives and employees.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
• Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
• Assigned job duties and monitored performance against objectives.
• Promoted efficient inventory practices among team members.
• Prepared and submitted accident and injury reports.
• Evaluated employee performance and recommended promotions, transfers and dismissals.
• Coordinated daily workflow through task prioritization and concise scheduling.
• Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
• Implemented new cleaning processes and team strategies to reduce necessary man-hours.
• Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
• Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
• Waxed, buffed and vacuumed floors.
• Worked with customers to design detailed floor maintenance schedules based on floor types and foot traffic.
• Used power scrubbing and waxing machines to scrub and polish floors.
• Used organic-based chemicals to disinfect floors, counters and furniture.
• Responded immediately to calls from personnel to clean up spills and wet floors.

See above for job description. Loss in government contract caused company to switch from Rappahannock Goodwill Industries (RGI) to CW Resorces. I remained in the same position within the new contract.