Lisa Fricke
High Point,NC
Summary
Versatile accounts payable and sales administration expert experienced in invoice processing, expense tracking, and customer relationship management. Committed to optimizing order fulfillment and maintaining accurate financial records, consistently supporting team objectives and improving service delivery.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sales Administrator
Appian Textiles
Archdale, NC, US
07.2022 - Current
- Coordinated sales order processing and customer inquiries for textile products, enhancing customer satisfaction.
- Responded to customer inquiries in a timely manner, resolving any issues or complaints related to sales.
- Created invoices and processed payments from customers in accordance with company policies and procedures.
- Monitored shipment statuses of customer orders and communicated delivery updates to improve customer experience.
- Oversaw inventory levels of products for sale, ensuring timely replenishment to meet customer demand.
Accounts Payable Specialist
Vaco, Inc. (Biscuitville, Inc, Corp.)
Winston Salem, NC
04.2022 - 07.2022
- Processed invoice coding, ensuring accurate record-keeping and compliance with financial policies.
- Assisted accounts payable with printing, keying, and filing invoices, streamlining documentation for efficient review.
- Reconciled sales from payment processor to point-of-sale system, correcting variances to maintain accurate financial reporting.
- Recorded journal entries for financial transactions.
Sales Administrator
Appian Textiles
Archdale, NC
06.2018 - 07.2021
- Administered product specifications for sales quotes, proformas, and invoices, facilitating accurate and timely documentation.
- Created and finalized Quickbooks quotes to close deals between company, vendors, and customers, streamlining transaction processes.
- Managed project and customer interactions from initial pricing to project delivery, ensuring alignment with client expectations.
- Processed credit card payments, invoiced and proactively followed up on all orders.
- Generated shipping quotes for FedEx and UPS services, enhancing delivery options for clients.
Office Administrator
Elastic Fabrics of America
Greensboro, NC
11.2017 - 05.2018
- Coordinated travel arrangements and catering for CEO and personnel, ensuring seamless logistics for high-level meetings.
- Compiled and formatted monthly reports for CFO, enhancing communication with parent multinational corporation.
- Processed financial documents, contracts, expense reports, and invoices, supporting accurate financial management.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Accounting Assistant (Temporary)
Guilford College
Greensboro, NC
09.2017 - 11.2017
- Collaborated with purchasing office, student financial services faculty, and budget managers to address accounts payable needs.
- Generated weekly checks and provided supporting documentation for final approval.
- Maintained Banner system and accounts payable files
- Reconciled expenses and accounts, including company credit cards and expense accounts.
- Coded invoices to ensure organized and accurate accounts payable records.
Accounts Payable (Temporary)
HSM Triad Fabco
High Point, NC
02.2017 - 05.2017
- Posted and coded invoices to appropriate General Ledger accounts, ensuring accurate financial record-keeping.
- Researched and resolved incomplete purchase orders and missing invoices to facilitate timely payments.
- Scanned all invoices and purchase orders to corporate office for payment.
- Matched bill of lading with customer orders to verify completeness of orders for daily processing.
Office Administrator/Accounts Payable Specialist
Innocor Foam
Trinity, NC
04.2010 - 02.2017
- Collaborated with vendors to resolve order disposition and billing discrepancies, ensuring timely escalation of customer concerns and inventory requirements to supervisors.
- Worked with credit department insuring timely payment from customers and to vendors.
- Coded invoices using a 3-way match to maintain organized and accurate records.
- Manually input orders into JDE. Escalated customer concerns, store issues and inventory requirements to supervisors.
- Audited chemical inventory weekly and monthly to ensure inventory compliance.
- Supported month-end and year-end closings, contributing to accuracy of accounting systems.
- Updated on time delivery metrics to corporate Share Point site.
- Participated in corporate procurement team selection process to enhance sourcing efficiency.
Education
Some College (No Degree) - Paralegal Certificate
Guilford College
Greensboro NC 12-2016
Bachelor of Arts - Business Administration
University of Phoenix
Phoenix, AZ 01-2005
Skills
- Sales process management
- Client relationship management
- QuickBooks & JDE, MS Dynamics
- MS Word, Excel and Outlook
- Exceptional multi-tasker
- Rapport and relationship building
Certification
- Licensed NC State Bar Paralegal - 2016-2025
Timeline
Sales Administrator
Appian Textiles
07.2022 - Current
Accounts Payable Specialist
Vaco, Inc. (Biscuitville, Inc, Corp.)
04.2022 - 07.2022
Sales Administrator
Appian Textiles
06.2018 - 07.2021
Office Administrator
Elastic Fabrics of America
11.2017 - 05.2018
Accounting Assistant (Temporary)
Guilford College
09.2017 - 11.2017
Accounts Payable (Temporary)
HSM Triad Fabco
02.2017 - 05.2017
Office Administrator/Accounts Payable Specialist
Innocor Foam
04.2010 - 02.2017
Some College (No Degree) - Paralegal Certificate
Guilford College
Bachelor of Arts - Business Administration
University of Phoenix