Lisa Fuentes
Cadott,WI
Summary
Able to work with diverse groups. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
25
25
years of professional experience
Work History
Special Needs School Bus Driver
Saint Paul Public Schools
10.2023 - Current
- Enforced student behavior policies and responded to student emergencies.
- Drove bus along assigned route, picking up students.
- Supervised students during loading, unloading and on bus.
- Completed pre-trips, incident reports and other daily paperwork.
- Assisted in loading and unloading students and belongings.
Community Service Transit Supervisor
City Of Eau Claire
10.2019 - 09.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored workflow to improve employee time management and increase productivity.
Special Needs, Bus Driver Lead Driver, Dispatcher
School
08.2012 - 09.2019
- Opening the Bus garage includes checking for all phone messages on call-ins left from our drivers to ensure all routes are covered
- Review pre-trip inspection reports to ensure that defects are repaired by our mechanic before the drivers leave the bus garage with our vehicles
- Coordinate our vehicles with going to the shop for preventative maintenance or repairs needed
- Monitor the driver's check-in board to ensure all drivers show up for work
- Observe drivers for any reasonable suspicion or proper footwear
- Also send driver to the clinic for their randoms as they come up
- Coordinate coverage on routes and field trips with all of my drivers
- Check my mailbox for any updated route changes to ensure drivers have a current route copy
- Report any route delays or accidents
- Fill out our late bus notification, this updates an apps for parents and school staff on late bus arrival times
- Handle passenger emergency or disruptions with our safety staff
- Give driver forms to fill out for any incidents that come up.
- Worked with individuals with special needs to increase social skills and independence.
TRAINER, THIRD PARTY TESTER
05.2002 - 08.2011
- Coordinate job fairs and recruited potential candidates to fill out applications
- Reviewed applications, set up interviews, conducted interviews, checking for proper documentation and making copies, assist with fingerprinting
- Conducted Third Party tests and comply with guidelines set forth by the state including having all paperwork completed on time and filed for future review if needed.
Trainer/Lead Driver
First Student Transportation
05.1999 - 08.2011
- Comply with rules and regulations to operate vehicles in a safe and courteous manner
- Pre-trip and fill out an inspection report on the vehicle assigned to the route to ensure everything is in working order before leaving company property
- Notify dispatch of any defects
- Pick up and drop off students at their assigned stop or school
- Follow safety rules as students board or exit the bus to ensure their safety
- Report incidents that you see or if a student tells you of something that happened on the bus, so that the school can sort it out
- Report any delays or accidents
- Handle any passenger emergencies or disruptions
- Maintain a clean vehicle.
Education
Johnson High School
Saint Paul, MNSkills
- Microsoft Office 360, 10 key, good customer service internal and external
- Certifications/Licenses
- Smith System
- Customer Relations
- Workflow Planning
- Report Writing
- Supervising Employees
- Coaching and Training
- Scheduling
- Leadership
Additional Information
- Currently have my Class B CDL
- I am bilingual In Spanish, English
Timeline
Special Needs School Bus Driver
Saint Paul Public Schools
10.2023 - Current
Community Service Transit Supervisor
City Of Eau Claire
10.2019 - 09.2023
Special Needs, Bus Driver Lead Driver, Dispatcher
School
08.2012 - 09.2019
TRAINER, THIRD PARTY TESTER
05.2002 - 08.2011
Trainer/Lead Driver
First Student Transportation
05.1999 - 08.2011
Johnson High School
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