Matthew Beck
Las Vegas,NV
Summary
Dedicated professional with 10+ years of experience in Customer Service, Commercial Driving Telecommunication Construction and Warehouse Operations Management. Demonstrated success in team supervision, employee training and performance evaluation. CDL Class B driver with a strong commitment to safety, punctuality and quality service. Known for improving operational efficiency, optimizing logistics and leading by example.
Overview
15
15
years of professional experience
4
4
Certification
Work History
Special Needs School Bus Driver
Clark Country School District
07.2023 - Current
- Ensured safe transportation of students with special needs to and from school.
- Conducted pre-trip inspections to maintain vehicle safety and compliance standards.
- Assisted students in boarding and disembarking safely, providing necessary support.
- Communicated effectively with parents and school staff regarding student needs and concerns.
Customer Service Representative
Circle K
04.2024 - Current
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction levels.
- Managed cash transactions accurately while ensuring compliance with company policies.
- Trained new team members on operational procedures and customer service best practices.
- Implemented inventory management processes to optimize stock levels and reduce waste.
Project Manager
All Systems Solutions
01.2021 - 06.2024
- Led project planning sessions to establish timelines, scopes, and budgets for construction projects.
- Coordinated subcontractor activities to ensure compliance with safety regulations and project specifications.
- Implemented quality control processes to uphold standards throughout construction phases.
- Managed stakeholder communication to address concerns and provide project updates effectively.
- Developed risk management strategies to mitigate potential delays and cost overruns.
- Mentored junior staff on best practices in project management and industry standards.
National Warehouse Director
RF Tower Solutions
08.2017 - 01.2021
- Oversaw inventory management processes, optimizing stock levels and reducing excess inventory.
- Implemented safety protocols, ensuring compliance with regulatory standards and improving workplace safety.
- Streamlined shipping and receiving operations, enhancing workflow efficiency across multiple departments.
- Led cross-functional teams in warehouse layouts, increasing space utilization and operational effectiveness.
- Developed training programs for staff, fostering skill development and promoting a culture of continuous improvement.
- Established performance metrics for warehouse operations, monitoring progress to achieve organizational goals.
- Oversaw a team of warehouse managers across nine states providing guidance, support and motivation for peak performance.
- Promoted from Ground Hand to Top Hand, Foreman, Warehouse Associate, Warehouse Delivery Driver, Warehouse State Manager and finally National Warehouse Director.
- Oversaw work trucks, safety gear, construction gear and Site specific materials for all crews.
Sales Associate
Lids Hat World
04.2011 - 06.2018
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate inventory levels, ensuring product availability for customers.
- Assisted in visual merchandising to enhance store presentation and drive sales.
- Trained new associates on sales techniques and store procedures effectively.
Education
GED -
Anaheim High School
Anaheim, CA05-2001
Commercial Drivers License Class B - CDL B
Clark County School District
Henderson, NV07-2024
OSHA Card - 10-Hour OSHA Card
Occupational Safety And Hazard Administration
Las Vegas, NV08-2019
Food Handler Safety Training Card - Food Handler
Southern Nevada Health District
Las Vegas, NV01-2024
TAM Card - Techniques of Alcohol Management
TAM of Nevada
Las Vegas, NV01-2024
Bachelors of Education - Special Needs Mild To Moderate
Western Governors University
Salt Lake City, UT11-2030
Skills
- Customer service
- Critical thinking
- Data entry
- Payment processing
- Professional telephone demeanor
- Scheduling
- Microsoft Office Suite
- De-escalation techniques
- Defensive driving techniques
- Logbook maintenance
- Emergency response readiness
- Warehouse operations
- Staff training and development
- Shipping and receiving
- Excellent communication
Certification
10-Hour OSHA Card
CDL Class B Driver
Food Handlers Safety Card
Tam Card of Nevada
Affiliations
Teamsters Local No. 14
General Sales Drivers, Delivery Drivers and Helpers
Languages
American Sign Language
Native or Bilingual
Spanish
Elementary
Timeline
Customer Service Representative
Circle K
04.2024 - Current
Special Needs School Bus Driver
Clark Country School District
07.2023 - Current
Project Manager
All Systems Solutions
01.2021 - 06.2024
National Warehouse Director
RF Tower Solutions
08.2017 - 01.2021
Sales Associate
Lids Hat World
04.2011 - 06.2018
GED -
Anaheim High School
Commercial Drivers License Class B - CDL B
Clark County School District
OSHA Card - 10-Hour OSHA Card
Occupational Safety And Hazard Administration
Food Handler Safety Training Card - Food Handler
Southern Nevada Health District
TAM Card - Techniques of Alcohol Management
TAM of Nevada
Bachelors of Education - Special Needs Mild To Moderate
Western Governors University