Summary
Overview
Work History
Education
Skills
Badges
Timeline
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Lisa Fuller

Tarpon Springs,FL

Summary

Highly motivated and reliable professional with a strong team-oriented mindset, eager to secure a position as a medical coder. Committed to continuous personal and professional development, actively seeking opportunities to broaden expertise across various specialties to enhance knowledge and skills. Holds a certification in medical billing and coding, dedicated to advancing career to its fullest potential.

Overview

19
19
years of professional experience

Work History

Customer Service Associate

Walgreens Pharmacy
09.2020 - Current
  • Oversee department, ordering, selling, cashiering, and meeting daily sales goals
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Time management, sales, customer satisfaction are number one
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained a high level of product knowledge, providing accurate information to customers.

Collecter

Macy's Collection Dept
10.2018 - 01.2019
  • Contacted customers to discuss payment schedules and set up or immediately process payments.
  • Collaborated with team members to achieve monthly targets, promoting a positive work environment and boosting overall productivity.
  • Reduced outstanding debts by implementing strategic collections tactics and maintaining open lines of communication with customers.

Senior Beauty Advisor / SIMS Coordinator

Walgreens Pharmacy
10.2005 - 06.2007
  • I held two different positions while working for the company
  • I was a senior Beauty Advisor and was responsible for making my department run efficiently and making sure sales goals were met
  • Also making sure inventory was put away, working with customers to help them with anything the needed, and making sure all money was accounted for at the end of shift
  • Working as a SIMS Coordinator I was responsible for inventory counts, disposal of broken, damaged, returned items and expired products for the store
  • Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.

Education

Technical Certification - Medical Billing and Coding

Auburn University
01.2025

Technical Certification - Dental Assisting

Oakland Technical Center
01.1991

Skills

  • Time Management
  • Attention to Detail
  • Enthusiastic
  • Administrative Duties
  • Event Planning
  • Good Communication
  • People Skills
  • Customer service
  • Problem resolution
  • Customer support
  • Team collaboration

Badges

  • Ready to Learn
  • Healthcare Foundations

Timeline

Customer Service Associate

Walgreens Pharmacy
09.2020 - Current

Collecter

Macy's Collection Dept
10.2018 - 01.2019

Senior Beauty Advisor / SIMS Coordinator

Walgreens Pharmacy
10.2005 - 06.2007

Technical Certification - Dental Assisting

Oakland Technical Center

Technical Certification - Medical Billing and Coding

Auburn University

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Lisa Fuller