Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Galaviz

Forney,TX

Summary

Dependable, caring and compassionate with over 20 years working in customer care. Adept at listening and responding to needs and wishes of clients with sensitivity and respect.

Enthusiastic phlebotomist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in phlebotomy.

Overview

15
15
years of professional experience

Work History

Funeral Director

Roselawn Funeral Home & Cemetery
Seagoville, TX
01.2020 - 12.2021
  • Guided grieving families from time of passing up to burial to arrange and conduct their funerals.
  • Performed other Funeral Directing duties in fast paced environment.
  • Available 24/7 to meet families needs.

Customer Service Associate Cashier

Lowes
Forney, TX
02.2017 - 09.2019
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Helped customers purchases protection plans, locate items and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

Funeral Director

Troy Suggs Funeral Home
Dallas, TX
07.2004 - 07.2014
  • Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
  • Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
  • File insurance claims, scan, data entry, secure confidential documents and file death certificates

Education

Certificate of Plebotomy Training - Phlebotomy

Phlebotomy Training Specialist
Richardson, TX
10.2022

Associate of Applied Science - Funeral Service And Mortuary Science

Dallas Institue of Funeral Service
Dallas, TX
06.1994

Skills

  • Active Listening
  • Maintaining Clean Work Areas
  • Home and Hospital Removals
  • Critical Thinking
  • Performance Improvement
  • Positive Attitude

Timeline

Funeral Director

Roselawn Funeral Home & Cemetery
01.2020 - 12.2021

Customer Service Associate Cashier

Lowes
02.2017 - 09.2019

Funeral Director

Troy Suggs Funeral Home
07.2004 - 07.2014

Certificate of Plebotomy Training - Phlebotomy

Phlebotomy Training Specialist

Associate of Applied Science - Funeral Service And Mortuary Science

Dallas Institue of Funeral Service

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Lisa Galaviz