Lisa Garcia
MISSION,TX
Summary
Professional in student services support with proven track record in administrative management. Experienced in coordinating events, maintaining records, and providing excellent customer service. Highly reliable team player with strong organizational and communication skills, adaptable to changing needs.
Demonstrated excellence in communication and organizational skills.
Overview
24
24
years of professional experience
Work History
Student Services Secretary
La Joya ISD
09.2022 - Current
- Student Services secretary duties as assigned by department and District
- Answer incoming calls, greet visitors, and provide excellent customer service
- Take reliable messages and direct inquiries to the appropriate staff
- Maintain a schedule of meetings and in-services; assist in setting up and facilitating department meetings and in-services
- Procure and collect materials, and supplies needed for meetings
- Keep inventory of supplies ordered for the department and campuses
- Process and keep files and send out reimbursement for Region One Grants provided to the department
- Collect and process travel requests and reimbursements, making travel arrangements for out-of-district
- Maintain a high degree of office confidentiality
- Manage scholarship records and totals and collect counselor's data for review by the director
- Collect data and reports on discrepancies by PEIMS for campuses to review and correct if needed
- Type various materials, such as letters, reports, memos, etc
- Maintain and manage the department's budget by processing purchase orders
- Ensure accurate and timely submission of required documents as directed by the program director
- Assist campus secretaries with inputting and logging data in the database for accuracy
- Assist the director with Hope Placements at the campus level for review
- Deliver and process any student arrests that must be notified to the campus administration
- Prepare a Memorandum of Agreements (MOU) for review by the director
- Assist the director with the Student Handbook, Student Code of Conduct, and forms for the department
- Type various materials, such as letters, reports, memos, etc
- Time records (Kronos) for all employees
- Process payroll stipends for staff
- Manage directors' calendars by informing them of meetings and calendar invites
- Assist the department with District-level events as needed
- Ensure accurate and timely submission of required documents as directed by the department director
- Undertake any other assignments as directed by the director
- Ability to communicate effectively (verbal and written); interpret policy and procedures
- Managed filing system, entered data and completed other clerical tasks.
Campus Secretary
La Joya ISD
05.2008 - 09.2022
- Campus Secretary duties as assigned by campus principal and district
- Answer incoming calls, greet visitors, and provide excellent customer service
- Take reliable messages and direct inquiries to the appropriate staff
- Purchase Order Processing- Opening and closing of all POs promptly
- School Budget- Preparation and allocation of all monies for the next school year
- Bookkeeping- Manage all campus checking accounts
- Time records (Kronos) for all employees
- Maintain and schedule appointments and travel arrangements for the principal and administration as needed, including making hotel reservations turning in conference registration forms, and processing reimbursements
- Organize events, meetings, and holiday dinners for all teachers, staff, custodians, cafeteria staff, and parents as directed
- Coordinate all meetings, luncheons, workshops, and events for in-service and workdays
- Maintain, and file all reports, records, and other documents as required
- Assist central office staff, parents, and students with any needs
- Submit work orders needed in a timely manner for the campus to custodial, physical plant, and plumbing departments
- Communicate with directors from the physical plant department, custodial department, plumbing department, and cafeteria; walk and oversee the school campus needs
- Order school buses, and bus routes and communicate with the transportation department regarding school needs
- Preparation of Back-to-School, Holiday Luncheon, and Teacher Appreciation Week for all teachers, Staff, Custodians, and Cafeteria Staff
- Order school supplies for the campus and teachers as needed
- Supervise office staff clerks and paraprofessionals
- Process payroll stipends for teachers and staff
- File all FMLA requests from employees to Risk Management
- File all COVID-19 requests to Risk Management
Insurance Agent
Allstate Insurance
01.2001 - 04.2008
- Answer incoming calls, greet visitors, and provide excellent customer service
- Take reliable messages and direct inquiries to the appropriate staff
- Bookkeeping- Manage all checking accounts
- Maintain and schedule appointments and travel arrangements
- Maintain, and file all reports, records, and other documents as required
- Quote customers on insurance policies
- Process claims for customers
- Collect payments for insurance policies
- Process endorsement for policyholders
Education
Certification - Office Specialist (Secretary/Clerk)
Southern Carrer Instute
01.2000
High School Diploma -
PSJA North High School
01.1999
Skills
- Office Organization Skills
- Office Management Skills
- Texas Public Notary
- Strong organization
- Office Administration
- Scheduling appointments
- Maintaining files
- Student support
- Document preparation
- Calendar management
- Confidentiality
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Student Services Secretary
La Joya ISD
09.2022 - Current
Campus Secretary
La Joya ISD
05.2008 - 09.2022
Insurance Agent
Allstate Insurance
01.2001 - 04.2008
High School Diploma -
PSJA North High School
Certification - Office Specialist (Secretary/Clerk)
Southern Carrer Instute
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