Lisa Gerken
Bradenton
Summary
Dynamic bartender with over twelve years of experience in fast-paced environments. Skilled in managing high customer volumes while ensuring quality service and maintaining bar organization. Committed to fostering loyal clientele through engaging interactions and exceptional beverage preparation.
Overview
9
9
years of professional experience
Work History
Bartender
Johnny's Ice House
Chicago, IL
02.2024 - 03.2026
- Prepared and served a variety of beverages with precision and attention to detail.
- Maintained cleanliness and organization of bar area to ensure efficient service.
- Assisted in training new bartenders on techniques and customer service standards.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, and taking inventory.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
Bartender
Diversey River Bowl
Chicago, IL
12.2016 - 03.2026
- Handled cash transactions accurately, maintaining financial accountability during shifts.
- Resolved customer complaints promptly, fostering a positive atmosphere for patrons.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender
Texan Taco Bar
Chicago, IL
04.2023 - 01.2026
- Served high customer volumes during special events, nights, and weekends. $10,000-15,000 in sales.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Hair Salon Assistant
Bang Salon
Chicago, IL
11.2022 - 05.2024
- Assisted stylists in daily operations, ensuring efficient workflow and client satisfaction.
- Maintained cleanliness and organization of salon tools and workstations to enhance productivity.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Answered telephone calls to provide information and schedule new appointments.
- Assisted stylists with color mixing and application, ensuring accurate results and satisfied clients.
- Assisted hair stylists with colorwork by applying base colors and toners.
Education
Licensed Cosmetologist - Cosmetology
Paul Mitchell The School
Chicago, IL07.2022
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Alcohol awareness
- Aloha POS
Timeline
Bartender
Johnny's Ice House
02.2024 - 03.2026
Bartender
Texan Taco Bar
04.2023 - 01.2026
Hair Salon Assistant
Bang Salon
11.2022 - 05.2024
Bartender
Diversey River Bowl
12.2016 - 03.2026
Licensed Cosmetologist - Cosmetology
Paul Mitchell The School