LISA GIAQUINTO
Orlando
Summary
Dedicated child‑welfare and forensic services professional with extensive experience in child protection investigations, dependency case management, forensic interviewing, and multidisciplinary crisis response. Proven ability to assess safety risks, gather and document forensic evidence, conduct trauma‑informed interviews, and collaborate with law enforcement, medical teams, and legal partners. Skilled in preparing comprehensive psychosocial assessments, testifying in court, coordinating services, and guiding families toward safe permanency outcomes. Brings over a decade of experience supporting children’s developmental, emotional, and safety needs through direct care, structured assessments, and family engagement.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Case Coordinator
Orlando Health
Orlando, FL
02.2022 - Current
- Provides expert consultation and training to community professionals involved in the investigation and assessment of child abuse allegations
- Provides highly specialized services such as photographic documentation of severe abuse injuries and videotaped forensic interviews with suspected child and sexual abuse victims
- Testifies as child abuse expert in criminal and dependency court proceedings at times
- Facilitates multi-disciplinary meetings with partner agencies
- Coordinates physical and sexual abuse examinations with CPT physicians
- Conducts or participates in child and family interviews to assess factors contributing to suspected abuse or neglect
- Makes recommendations for services and interventions to reduce the risk to children
- Completes recorded forensic interviews children who are victims of child abuse and neglect.
- Maintained detailed documentation of client interactions, services provided, and case outcomes for accurate record keeping and compliance purposes.
- Efficiently managed caseloads while prioritizing urgent cases to ensure prompt attention was given when needed most.
- Participated in ongoing professional development opportunities to stay current on best practices in case management and enhance skills as a Case Coordinator.
Dependency Case Manager Lead
One Hope United
Orlando, FL
02.2020 - 01.2022
- Evaluating reports from multiple service providers, monitor service plan progress, assist individual client needs
- Prepare court documentation for judicial reviews and status reports regarding permanency and medication consent
- Prepare timely family assessments, case plans and Judicial reviews for the purpose of assessing case progress and changes
- Testify in court regarding parent and child progress during multiple hearings
- Assist supervisors in providing training and procedural changes to staff. Serve as acting supervisor in the absence of the supervisor
- Developed individualized service plans to address client-specific challenges and goals.
- Monitored client progress, adjusting plans as necessary to ensure optimal outcomes.
- Mentored junior case managers, sharing best practices to enhance service delivery quality.
- Developed innovative strategies for engaging hard-to-reach clients through persistent outreach efforts and creative problem-solving techniques.
- Conducted regular home visits to assess living conditions, monitor progress toward goals established within individualized case plans, and offer support as needed for clients navigating challenging situations.
- Facilitated successful transitions for youth aging out of foster care by connecting them with educational opportunities, employment resources, housing assistance, and supportive adults in their lives.
- Enhanced communication between team members by organizing regular case review meetings, promoting information sharing, and fostering a collaborative work environment.
Certified Child Welfare Protective Investigator
Department of Children and Families
Inverness, FL
07.2018 - 02.2020
- Contacting reporters, collaterals, law enforcement, child and family advocates, schools, and doctors to gain information regarding the clients and inputting the information into FSFN
- Conduct structured and thorough interviews with children and families
- Implement safety plans when necessary to ensure the safety of the children and follow through with the tasks at hand
- Transport children to appointments and assisting with visitation if necessary
- Completing shelter packets if sheltering a child is necessary and going to and testifying in court to defend the decision regarding the child’s safety
- Complete Present Danger Assessments, Family Functioning Assessments and Risk Assessments in a timely manner to ensure child safety
- Conducted thorough investigations of child welfare cases to ensure safety and compliance with state regulations.
- Collaborated with multidisciplinary teams to assess family needs and develop intervention plans.
- Documented findings and prepared detailed reports.
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
- Improved case resolution rates by conducting thorough investigations and utilizing effective interviewing techniques.
Preschool Teacher
Community Renewal Team
Middletown, CT
08.2008 - 06.2018
- Conduct behavioral and educational screenings on the children in the classroom.
- Provide and develop lesson plans for the classroom based on Teaching Strategies curriculum.
- Refer children to Mental Health Consultant as well as the Speech Therapist as needed.
- Work with Family Service Worker to provide families with services they may be lacking, such as: Warm the Children, Backpack Program, and possible job opportunities
- Record detailed case management notes in each child’s personal file regarding screening information, concerns, and interactions with parents as necessary
- Developed engaging lesson plans to foster cognitive and social development in preschool-aged children.
- Implemented age-appropriate activities that promote physical, emotional, and intellectual growth.
- Monitored student progress and adjusted teaching strategies to meet diverse learning needs.
- Collaborated with parents to support child development through regular communication and feedback sessions.
- Created a positive classroom environment that encourages creativity, exploration, and play-based learning.
- Trained new teachers on classroom management techniques and curriculum implementation best practices.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
Education
Master of Science - Criminal Justice
Southern New Hampshire University
Manchester, NH08-2022
Master of Science - Psychology
Southern New Hampshire University
Manchester, NH10-2019
Bachelor of Arts - Psychology
University of Connecticut
Storrs, CT05-2005
Skills
- Proficient in Microsoft Office, Word, Excel and PowerPoint Proficient in FFSN
- Case documentation
- Data collection
- Interviewing skills
- Progress tracking
- Client assessment
- Time management
Certification
- Certified Child Welfare Case Manager, March 2021
- Certified Child Welfare Protective Investigator CWPI, August 2019
Timeline
Case Coordinator
Orlando Health
02.2022 - Current
Dependency Case Manager Lead
One Hope United
02.2020 - 01.2022
Certified Child Welfare Protective Investigator
Department of Children and Families
07.2018 - 02.2020
Preschool Teacher
Community Renewal Team
08.2008 - 06.2018
Master of Science - Psychology
Southern New Hampshire University
Bachelor of Arts - Psychology
University of Connecticut
Master of Science - Criminal Justice
Southern New Hampshire University