Lisa Goc
Omaha
Summary
Dynamic Estimator and Front Office Manager at Thorpes Body Shop, adept at preparing precise repair cost estimates and enhancing client satisfaction. Leveraged estimating software and strong communication skills to streamline processes, achieving faster turnaround times for quotes while maintaining exceptional attention to detail and organizational efficiency.
Overview
14
14
years of professional experience
Work History
Estimater/Front Office Manager
Thorpes Body Shop
Papillion, NE
09.2011 - Current
- Developed accurate estimates for repair costs using industry-standard software.
- Collaborated with technicians to assess vehicle damage and determine necessary repairs.
- Analyzed customer requirements and prepared detailed project bids to ensure client satisfaction.
- Streamlined estimating processes, resulting in reduced turnaround time for quotes.
Education
Bachelor of Arts - Education
University Nebraska At Lincoln
Lincoln, NE05-1993
Skills
- Estimate preparation
- Estimating software
- Problem-solving
- Excellent communication
- Organizational skills
- Attention to detail
- Problem-solving abilities
- Self motivation
Timeline
Estimater/Front Office Manager
Thorpes Body Shop
09.2011 - Current
Bachelor of Arts - Education
University Nebraska At Lincoln