Seasoned Accounting Support professional with proven skills in managing routine and complex business accounting needs.
Overview
19
19
years of professional experience
Work History
Accounting Associate - Cashier
Livingstone College - Contract Worker
05.2023 - Current
Prepare daily bank deposits.
Maintain required petty cash reconciliation.
Verifies and records deposits daily.
Process online and transcripts request payments.
Maintain required petty cash reconciliation. Verifies and records deposits daily.
Maintained a high level of confidentiality and professionalism when handling sensitive financial information, promoting trust among clients and colleagues.
Investigated daily variances and corrected errors to resolve discrepancies.
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Customer Service Representative
D & H Marketing
01.2022 - 12.2022
Handled customer inquiries and suggestions courteously and professionally.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Accounts Payable Assistant
Robert Half- Contract Worker
07.2021 - 12.2021
Kept vendor files accurate and up-to-date to expedite payment processing.
Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Responded promptly to vendor inquiries, fostering positive relationships with external partners.
Accounts Payable Assistant
Filltech USA
03.2020 - 11.2020
Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
Kept vendor files accurate and up-to-date to expedite payment processing.
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Responded promptly to vendor inquiries, fostering positive relationships with external partners.
Accounting Specialist
Retail Business Services - Food Lion
02.2005 - 08.2019
Responsible for Processing Retail store order claims for 1.2k stores.
Prepared DC Loss report for upper management.
Responsible for processing Store to DC returns.
Supported month-end closing process by preparing journal entries, account reconciliations, and variance analysis reports.
Input financial data and produced reports using Sega accounting application.
Assisted auditors during annual audits, providing necessary documentation and addressing inquiries promptly.
Education
BBA - Business Administration And Management
Catawba College
Salisbury, NC
05.2023
Skills
Invoice balancing
Accounting Software Proficiency
Payment Processing
Accrual Accounting
Timeline
Accounting Associate - Cashier
Livingstone College - Contract Worker
05.2023 - Current
Customer Service Representative
D & H Marketing
01.2022 - 12.2022
Accounts Payable Assistant
Robert Half- Contract Worker
07.2021 - 12.2021
Accounts Payable Assistant
Filltech USA
03.2020 - 11.2020
Accounting Specialist
Retail Business Services - Food Lion
02.2005 - 08.2019
BBA - Business Administration And Management
Catawba College
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