Lisa Goslin
Saginaw
Summary
Experienced with managing surgery schedules, ensuring all appointments are accurately coordinated and communicated. Utilizes strong organizational skills to handle multiple tasks efficiently and maintain smooth operations. Track record of effective communication and patient interaction, ensuring high level of service and satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Surgery Scheduler
Covenant Urology
Saginaw, MI
04.2022 - Current
- My role as a surgery scheduler includes many tasks such as scheduling patients for surgery along with any pre surgical appointments. Coordinate scheduling surgeries with hospital or Surgery Center including notifying Pre-admission testing department. Maintained surgery schedules along with cancellations and rescheduling. Scheduled surgeries in order based on physician preference. Prepared patients' surgical paperwork. Communicate with insurance companies to obtain surgical prior authorizations and send necessary information to insurance companies and then scanning into EPIC. Notified OR scheduling of any special equipment and company representative of upcoming surgeries. Review with patient and family the surgery information they need and explain surgery instructions prior to surgery including any required testing prior to surgery. In addition to tasks mentioned above I ensure patient has necessary clearance letter to proceed with surgery, answer and return phone calls and code surgeries using CPT/ICD-10 coding book.
Clinical Medical Assistant
Dr. Kinachtchouk
Saginaw, MI
11.2021 - 03.2022
- Administered patient assessments and recorded vital signs to ensure accurate medical histories.
- Completed EKGs and other tests based on patient presentation in office.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Managed prescription refills requests promptly resulting in better medication adherence among patients.
Clerical Medical Assistant
MI Health Clinic
Saginaw, MI
11.2020 - 11.2021
- Managed appointment scheduling and patient follow-up communications to enhance clinic operations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed medical records management, including filing, organizing and scanning documents.
Clerical Medical Assistant
Saginaw Health Clinic
Saginaw, MI
06.2019 - 10.2020
- Administered patient care, including vital sign measurements and medical history documentation.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Prepared lab specimens for diagnostic evaluation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Clinical/Clerical Medical Assistant
Dr. Chaku
Saginaw, MI
02.2019 - 03.2019
- Collected and documented patient medical information such as blood pressure and weight.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Faxed prescription refills to pharmacy.
Clerical Medical Assistant
Tri-City Urology
Saginaw, MI
10.2018 - 12.2018
- Completed my externship at this practice and was hired upon completion. Externship was from October-November 2018. Completed 180 hours. While training I learned how to check patients in for appointments for a fast-paced office. Took payments, called patients to confirm appointments. Answered phones and organized paper charts for a high patient load.
Work Study
Boys and Girls Club
Saginaw, MI
01.2018 - 09.2018
- Facilitate and supervise children in daily activities in a structured club setting. Federal Work Study Program, Selective process through Dorsey Schools.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
Education
Medical Assisting -
Dorsey College
01-2018
Skills
- Multitasking and Prioritization
- Documentation scanning
- Detail oriented
- Organization and Time Management
- Data Entry
- Communication
- Computer proficiency
- Epic systems
- Customer service
- Schedule coordination
- HIPAA compliance
- Obtaining authorizations
- Teamwork orientation
- Following up with patients
Certification
- CMAA - Certified Medical Administrative Assistant
Timeline
Surgery Scheduler
Covenant Urology
04.2022 - Current
Clinical Medical Assistant
Dr. Kinachtchouk
11.2021 - 03.2022
Clerical Medical Assistant
MI Health Clinic
11.2020 - 11.2021
Clerical Medical Assistant
Saginaw Health Clinic
06.2019 - 10.2020
Clinical/Clerical Medical Assistant
Dr. Chaku
02.2019 - 03.2019
Clerical Medical Assistant
Tri-City Urology
10.2018 - 12.2018
Work Study
Boys and Girls Club
01.2018 - 09.2018
Medical Assisting -
Dorsey College