Chloe Blessing
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Surgery Scheduler
Murfreesboro Medical Clinic & Surgicenter
11.2022 - Current
- Improved patient scheduling efficiency by streamlining appointment booking processes.
- Coordinated surgical team schedules for seamless procedure planning and execution.
- Ensured optimal patient care by maintaining detailed records of medical histories, insurance information, and surgical consents.
- Reduced surgery cancellations with thorough pre-operative assessments and communication with patients.
- Streamlined operational efficiencies by collaborating with surgeons, anesthesiologists, and nursing staff to coordinate timely surgeries.
- Organized all necessary documentation for successful completion of medical audits related to surgery scheduling practices.
- Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
- Maintained strict confidentiality in handling sensitive patient information, adhering to HIPAA guidelines and clinic policies.
Licensed Esthetician
Joi De Vie Salon
10.2021 - Current
- Boosted client satisfaction by providing personalized skincare treatments and product recommendations.
- Performed thorough skin analysis to determine appropriate treatments for clients'' individual needs.
- Improved clientele retention with exceptional customer service and follow-up care.
- Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
- Created a relaxing atmosphere for clients by incorporating aromatherapy and soothing music into treatment sessions.
Customer Service Representative
Restore Hyper Wellness
05.2022 - 10.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
Licensed Esthetician
Restore Hyper Wellness
05.2022 - 10.2022
- Boosted client satisfaction by providing personalized skincare treatments and product recommendations.
- Enhanced spa revenue by upselling products and services during client consultations.
- Performed thorough skin analysis to determine appropriate treatments for clients'' individual needs.
- Improved clientele retention with exceptional customer service and follow-up care.
- Collaborated with team members to create seasonal promotions for spa services and products.
Physical Therapist Technician
Elite Physical Therapy And Rehabilitation
08.2019 - 11.2020
- Enhanced patient recovery by implementing tailored physical therapy exercises and treatment plans.
- Assisted lead Physical Therapists in the development of customized treatment programs for improved patient outcomes.
- Promoted patient safety by monitoring equipment usage and ensuring proper technique during rehabilitation exercises.
- Collaborated with interdisciplinary team members to coordinate comprehensive care plans for patients with diverse needs.
Education
Esthetician License - Esthetics
Georgia Career Institute
Murfreesboro, TN08.2021
High School Diploma -
Shelbyville Central High School
Shelbyville, TN05.2019
Skills
- Calendar Management
- Data entry proficiency
- Office Administration
- Maintaining confidentiality
- Teamwork orientation
- Documentation Review
- Adaptable and Flexible
- Multitasking
- Task Prioritization
- Time Management
- Reliability
- Organizational Skills
Certification
- Licensed Esthetician - September 2021- present
Timeline
Surgery Scheduler
Murfreesboro Medical Clinic & Surgicenter
11.2022 - Current
Customer Service Representative
Restore Hyper Wellness
05.2022 - 10.2022
Licensed Esthetician
Restore Hyper Wellness
05.2022 - 10.2022
Licensed Esthetician
Joi De Vie Salon
10.2021 - Current
Physical Therapist Technician
Elite Physical Therapy And Rehabilitation
08.2019 - 11.2020
Esthetician License - Esthetics
Georgia Career Institute
High School Diploma -
Shelbyville Central High School
- Licensed Esthetician - September 2021- present
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