Lisa Green
Katy,TX
Summary
Dynamic leader with a proven track record at Cotton Patch Cafe, enhancing operational efficiency and team performance. Excelled in leadership and operations management, boosting sales by over 10% through innovative strategies. Skilled in fostering client relationships and leading teams to exceed goals with exceptional time management and problem resolution abilities.
Overview
16
16
years of professional experience
1
1
Certification
Work History
General Manager
Cotton Patch Cafe
02.2020 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Assistant General Manager
Logans Roadhouse Grill
08.2018 - 01.2020
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
General Manager
Cafe At The Gardens
06.2015 - 08.2018
- Recruit , hire,, train , and coach over 30 Team members with positive development to grow in a positive way and working efficiently and also upholding health & safety standards.
- Reduced costs by 7% lhrough controlling overtime , operational effectiveness, and reduce waste.
- Consistency exceed on monthly goals by a minimum of 10% by training FOH staff on upselling techniques and bu creating a featured food and beverage program .
Bar Manager
Midland Racquet Club
05.2008 - 06.2016
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
Education
Bachelor Of Business - Business Economics
The University of Texas of The Permian Basin
Odessa, TX12.2010
Associate Of Applied Business - Business Administration
Odessa College
Odessa, TX05.2007
High School Diploma - General Studies
Permian High School
Odessa, TX06.1984
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Effective leader
- Time Management
Certification
- Texas Food Handlers for Managers
- TABC
Timeline
General Manager
Cotton Patch Cafe
02.2020 - Current
Assistant General Manager
Logans Roadhouse Grill
08.2018 - 01.2020
General Manager
Cafe At The Gardens
06.2015 - 08.2018
Bar Manager
Midland Racquet Club
05.2008 - 06.2016
Bachelor Of Business - Business Economics
The University of Texas of The Permian Basin
Associate Of Applied Business - Business Administration
Odessa College
High School Diploma - General Studies
Permian High School