Lisa Griggs
Newcastle,United States
Summary
Proven Management Analyst with a track record of enhancing operational efficiency at the City of Norman by implementing best practices and innovative technologies. Skilled in analytical thinking and teamwork, I've spearheaded projects that significantly improved workflow and collaboration. My expertise in financial analysis and commitment to excellence have driven strategic planning and resource allocation efforts, contributing to organizational success.
Overview
16
16
years of professional experience
Work History
Management Analyst
City of Norman
01.2016 - 05.2024
- Improved operational efficiency by streamlining processes and implementing best practices in management analysis.
- Developed comprehensive reports, providing valuable insights into business performance and aiding in strategic planning efforts.
- Performed detailed financial analyses to support budgeting decisions and resource allocation efforts within the company.
- Optimized project management practices by conducting comprehensive assessments of project plans and timelines, ensuring timely completion of deliverables without compromising quality standards or exceeding budgets.
- Streamlined communication channels between departments by implementing efficient reporting structures that facilitated collaboration among teams.
- Managed complex projects from inception through execution while maintaining strict adherence to budgetary constraints and timelines.
- Facilitated workshops and training sessions to enhance employees'' understanding of new methodologies and techniques in management analysis.
- Supported implementation of new IT systems, ensuring seamless integration with existing processes.
- Facilitated adoption of new technologies, conducting training sessions to ensure staff competence.
- Enhanced team productivity by implementing agile management practices, adapting quickly to changing priorities.
- Streamlined report generation processes, developing templates that reduced preparation time.
- Spearheaded the implementation of innovative tools and technologies designed to improve workflow efficiency throughout the organization.
Deputy Court Clerk
City of Lawton
08.2008 - 01.2016
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Drafted professional court correspondence to facilitate legal proceedings.
- Expedited the filing process for legal documents by implementing an organized system for data entry and document retrieval.
- Maintained detailed calendars of upcoming events or deadlines which facilitated proper planning among court staff.
- Promoted public trust in the judicial system by providing exceptional customer service to individuals seeking assistance from the court clerk''s office.
- Collaborated with attorneys, law enforcement agencies, and other parties to gather relevant information for court proceedings.
- Improved court efficiency by maintaining accurate and up-to-date records of case files, legal documents, and correspondence.
- Handled financial transactions, including processing payments for fines and fees, ensuring accuracy and proper recordkeeping.
- Streamlined workflow within the office through cross-training on various tasks, resulting in increased productivity among staff members.
- Enhanced communication between court departments by serving as a liaison and promptly addressing inquiries or concerns.
- Assisted judges with courtroom procedures, enabling smooth hearings and trials.
- Managed efficient scheduling of court proceedings to avoid conflicts and ensure timely resolution of cases.
- Contributed to a positive work environment by fostering teamwork among colleagues and assisting new employees during their onboarding process.
- Reduced clerical errors by thoroughly reviewing all documents submitted to the court for accuracy and compliance with rules and regulations.
- Ensured the confidentiality of sensitive information by safeguarding all court records in accordance with established protocols.
- Maintained high standards of professionalism while interacting with diverse populations, including litigants, attorneys, jurors, witnesses, law enforcement officers, and other court personnel.
- Continuously improved knowledge of laws, policies, procedures related to the role as Deputy Court Clerk through ongoing professional development opportunities.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Provided assistance to attorneys and court personnel in courtroom
- Answered telephone calls, took messages and transferred calls to appropriate colleagues.
- Prepared court orders and judgments for signature.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
Education
None - Psychology
Cameron University
Lawton, OKSkills
- Teamwork and Collaboration
- Customer Service
- Time Management
- Attention to Detail
- Multitasking Abilities
- Excellent Communication
- Organizational Skills
- Active Listening
- Effective Communication
- Self Motivation
- Professionalism
- Analytical Skills
Timeline
Management Analyst
City of Norman
01.2016 - 05.2024
Deputy Court Clerk
City of Lawton
08.2008 - 01.2016
None - Psychology
Cameron University