Lisa Gunter
Orofino,ID
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 27 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
20
20
years of professional experience
Work History
Owner/Manager
Orofino Body Shop. Inc
06.2004 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Managed day-to-day business operations.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Education
Accounting - Accounting/business Management
Trend College
Spokane, WA08.1989
Skills
- Administrative Oversight
- Business Management
- Regulatory Compliance
- KPI Management
- Financial Management
- Customer Relations
- Staff Management
- Problem Solving
Timeline
Owner/Manager
Orofino Body Shop. Inc
06.2004 - Current
Accounting - Accounting/business Management
Trend College
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