Lisa Harmic
Altoona,PA
Summary
Achievements include growing customer base and increasing revenue with strategic methods. Well-versed in adapting to new information and offerings. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
National Account Manager
New Pig Corporation
Tipton, PA
07.2005 - Current
- Analyzed customer data to identify trends and develop solutions for increasing revenue growth.
- Connected with current customers to assess satisfaction, determine needs, and offer new services.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Demonstrated products at customer locations and answered questions.
- Re-engaged lapsed accounts to establish relationships and promote products.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked effectively in team environments to make the workplace more productive.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
High School Diploma -
Altoona Area High School
Altoona, PA06-1984
Skills
- Customer relationship management
- Revenue growth
- Time management
- Customer satisfaction
- Problem solving
- Communication skills
- Business growth and retention
- Client relationship building
- Goal oriented
- Professionalism
- Multitasking Abilities
- Detail-oriented
References
References available upon request.
Timeline
National Account Manager
New Pig Corporation
07.2005 - Current
High School Diploma -
Altoona Area High School
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