Lisa Harvey
West Palm Beach
Summary
With a proven track record at Publix, I excel in customer service and cash register operation, enhancing store performance through meticulous organization and efficient transaction handling. My ability to foster customer loyalty and train new staff underscores my commitment to excellence and teamwork. I bring patience, empathy, and a strong work ethic to every task, driving positive outcomes and repeat business.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Cashier/ Deli Clerk
Publix
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Sales Associate
Nordstrom
11.2017 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Cosmetology - Cosmetology
Euphoria
West Palm Beach, FL04.2009
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Time management skills
- Cash register operation
- Payment processing
- Product restocking
- Refunds and exchanges
Accomplishments
Allstar Reward
Certification
Inspiring Leader
Timeline
Sales Associate
Nordstrom
11.2017 - Current
Cashier/ Deli Clerk
Publix
Cosmetology - Cosmetology
Euphoria
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