Lisa Hasse
Hachita,MN
Summary
Highly motivated individual with a professional background in business and GIS looking to secure employment within a successful business application or company.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Norm's Auto Electric
Walker, MN
04.2022 - Current
- Directed customer communication to appropriate department personnel.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Provided secretarial and office management support while building cooperative working relationships.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Responded to customer issues to provide immediate resolution and improve retention.
Administrative Assistant
LEER Title Services
Walker, MN
09.2018 - 03.2022
- Directed customer communication to appropriate department personnel.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Provided secretarial and office management support while building cooperative working relationships.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Handled confidential documents in an organized fashion according to established protocol.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Scheduled appointments between clients and customers and internal staff members.
Customer Service Representative
American Family Insurance
Walker, MN
09.2016 - 09.2018
- Maintain high customer service standards to attract and retain customers
- Discuss insurance product offerings with current and potential customers
- Handle product and coverage questions and billing related calls
- Promptly respond to inquiries, issues and concerns
- Utilize knowledge of insurance and policies to determine effects of changes requested.
Lead GIS Technician
Pro West & Associates
Walker, MN
03.2008 - 04.2016
- Oversee and manage projects, duties and responsibilities of all GIS projects and employees
- GIS Parcel Mapping, Utility Development, Data Development and general office projects and duties
- Attained projects on county, state and federal levels.
Education
Bachelor of Science Degree in Business Management -
U of Minnesota - Crookston
01.2007
Activities
Enjoys outdoor activities (Hunting, Fishing, Sports), Traveling, Learning and using new Technology to improve Lifestyle.
Timeline
Administrative Assistant
Norm's Auto Electric
04.2022 - Current
Administrative Assistant
LEER Title Services
09.2018 - 03.2022
Customer Service Representative
American Family Insurance
09.2016 - 09.2018
Lead GIS Technician
Pro West & Associates
03.2008 - 04.2016
Bachelor of Science Degree in Business Management -
U of Minnesota - Crookston
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