Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lisa Highfield

Westland,MI

Summary

Dynamic General Manager with a proven track record at Ram's Horn Restaurant, excelling in operations management and leadership. Enhanced team performance and customer satisfaction through strategic initiatives and effective problem resolution. Cultivated strong relationships with clients and vendors, driving loyalty and operational success.

Overview

42
42
years of professional experience
1
1
Certification

Work History

General Manager

Ram's Horn Restaurant
08.1983 - 08.2025
  • Assisted in developing operational strategies to enhance team performance and customer satisfaction.
  • Supported daily management tasks, ensuring efficient workflow and high-quality service delivery.
  • Collaborated with team members to identify areas for improvement in processes and procedures.
  • Engaged in training sessions to learn best practices for staff development and operational efficiency.
  • Monitored inventory levels and coordinated with suppliers to maintain adequate stock levels.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Education

High School Diploma -

Franklin High School
Livonia, MI
06-1985

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Time management
  • Effective leader
  • Customer relations

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]

Timeline

General Manager

Ram's Horn Restaurant
08.1983 - 08.2025

High School Diploma -

Franklin High School

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