Lisa Hirsch, AIC
Orlando,FL
Summary
Experienced claims adjuster specializing in complex general liability cases, adept in policy interpretation and negotiation strategies. Proven ability to drive timely resolutions and manage high caseloads.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Commercial General Liability Adjuster
Cannon
2023 - Current
- Assignments: Ideal3 & Galagher Bassett
- Handle complex general liability claims involving third-party bodily injury and property damage, including construction site accidents, contractor negligence, and premises liability.
- Prepared detailed reports summarizing findings and recommendations for management review and action.
- Negotiated settlements with claimants and legal representatives to achieve fair resolutions in a timely manner.
- Provided training and mentorship to junior adjusters on effective claims handling and industry best practices.
- Manage multi-jurisdictional BI and PD caseloads from first notice through resolution or litigation, with emphasis on timely and detailed reporting.
Litigation Corporate Representative
Citizens Property Insurance Corporation
04.2022 - 04.2023
- Assigned files and conducted comprehensive review of prior adjuster work and decisions, ensuring accuracy, thorough documentation, and alignment with corporate litigation strategy
- Collaborated closely with defense counsel to coordinate discovery efforts and deposition preparation, including strategy discussions, witness preparation, and evidence analysis
- Provided corporate representative testimony on behalf of Citizens, including signing affidavits, and testifying in depositions, mediations, pre-trials, and at trial in complex litigated matters.
- Monitored assigned lawsuits, oversaw the timely progression of litigated claims, documented all relevant actions, and maintained strict diary management for deadlines and hearings.
Senior Homeowners Property & Liability Adjuster
Florida Family Insurance
12.2019 - 04.2022
- Investigate and evaluate liability claims arising from homeowners policies, including bodily injury, property damage, slip-and-fall, dog bites, and other personal liability exposures.
- Review and interpret policy language to determine coverage, limits, and exclusions.
- Drafted detailed denial and reservation of rights letters
- Review repair estimates, engineering reports, and scopes of damage to validate claims and policy application.
Senior Auto Damage Adjuster
The General Insurance
04.2016 - 04.2019
- Investigate and assess auto damage claims, including liability, property damage, collision, and comprehensive losses.
- Review policy coverage, determine liability, and ensure settlements align with policy terms and company guidelines.
- Negotiate settlements with claimants, repair shops, and attorneys
- Collaborate with internal teams and lead committees (e.g., Adjuster Counsel Committee) to improve claim handling processes and enhance team effectiveness.
Education
Bachelor of Arts - Psychology
Plattsburgh State University
Plattsburgh, NY01-2010
AIC Designation -
Associates in Claims
Orlando, FLSkills
- Complex claim management
- Policy interpretation
- Negotiation strategies
- Litigation collaboration
- Report preparation
- Claims investigation
Certification
Florida (Home State)
New York
Texas
N. Carolina
S. Carolina
W.Y
Kentucky
Nevada
Indiana
Vermont
Arkansas
Oklahoma
Idaho
Rhode Island
Louisiana
Delaware
Maine
Minnesota
Mississippi
New Hampshire
West Virginia
Connecticut
Montana
Arizona
New York
Texas
N. Carolina
S. Carolina
W.Y
Kentucky
Nevada
Indiana
Vermont
Arkansas
Oklahoma
Idaho
Rhode Island
Louisiana
Delaware
Maine
Minnesota
Mississippi
New Hampshire
West Virginia
Connecticut
Montana
Arizona
Timeline
Litigation Corporate Representative
Citizens Property Insurance Corporation
04.2022 - 04.2023
Senior Homeowners Property & Liability Adjuster
Florida Family Insurance
12.2019 - 04.2022
Senior Auto Damage Adjuster
The General Insurance
04.2016 - 04.2019
Commercial General Liability Adjuster
Cannon
2023 - Current
Bachelor of Arts - Psychology
Plattsburgh State University
AIC Designation -
Associates in Claims