Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Lisa Ho

Lisa Ho

Seattle,WA

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

8
8
years of professional experience

Work History

Site Supervisor

Curative
02.2022 - 12.2022
  • Independently led site operations and maintained CLIA certified lab
  • Managed employees at testing site and in laboratory by coordinating and organizing tasks
  • Maintained applicable federal, state and local laws and company policies by ensuring all employees followed Curative testing guidelines, HIPAA Standards, local laws and adhered to quality assurance procedures
  • Used Drive Thru software to track and report key data points, manage appointments and entered all data and documentation into system
  • Handled all administrative duties, inventory management, customer support and developed relationships with community/partner locations
  • Provided assistance with patient questions and concerns including explanations of different tests and testing processes
  • Guided patients with testing procedures and explanation of when and how test results are received and registered patient information and insurance
  • RT-PCR, Abbot ID Now: rapid NAAT, Biohazard.

Laboratory Technician

Curative
  • Daily and weekly quality control of specimen machines for Abbott ID Now and processing kits.
  • Processed up to 150 tests per day.
  • Logged and kept track of laboratory temperature, lot numbers, cleaning/disinfecting of machines and components.
  • Performed routine lab and department maintenance to keep area clean and orderly.
  • Trained new associates in laboratory procedures and standards.

Lead Clinical Assistant

Hawaii Allergy Institute
04.2019 - 01.2021
  • Interviewed patients for pre-consult, researched all vital documentations from other physicians and systems (x-rays, scans and other physician notes relevant to concern) prior to physician consult all within timely manner: very fast paced, high pressure/stress environment.
  • Provided patient education regarding current allergy/avoidance measures and risk for reactions after physician consult.
  • Documented detailed patient medical history and appointment findings.
  • Sent refills/prescriptions, communicated with pharmacies and patients, and responsible for all medical inventory supply documentation and ordering.
  • Performed patient allergy skin testing.
  • Mixed all immunotherapy medication vials, administered vaccines and allergy/immunotherapy injections.
  • EPIC system software system.

Medical Assistant

  • Patient vitals, reviewed medications, allergies and entered into charts, documented detailed medical history, prepared and cleaned examination rooms, answered phones and made appointments
  • Performed allergy skin testing and administered vaccines and injections
  • Assisted lead by sending in over flow phone request refills/prescriptions and communicated with pharmacies and administrative duties.

Child Life Hospital Volunteer

Nebraska Medicine
01.2013 - 01.2018
  • Transported patients, medical equipment and supplies as requested to create seamless experience for young patients and families.
  • Balanced effective communication with confidentiality and respect for privacy when communicating with children and families in pediatric hospital.
  • Supported children and families while monitoring guests in play space designed for children ages infant to teens.

Education

Bachelor of Science - Biology, Pre-Medical Society

Creighton University
Omaha, NE
2016

Certified in Phlebotomy -

Kapiolani Community College/University of HI Community Colleges
Honolulu, HI
10.2021

Skills

  • Documentation and Recordkeeping
  • Administrative Support
  • Customer Service
  • Team Management
  • Microsoft Office
  • Critical Thinking
  • Active Listening
  • Appointment Setting
  • Microsoft Windows

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama

Timeline

Site Supervisor

Curative
02.2022 - 12.2022

Lead Clinical Assistant

Hawaii Allergy Institute
04.2019 - 01.2021

Child Life Hospital Volunteer

Nebraska Medicine
01.2013 - 01.2018

Laboratory Technician

Curative

Medical Assistant

Bachelor of Science - Biology, Pre-Medical Society

Creighton University

Certified in Phlebotomy -

Kapiolani Community College/University of HI Community Colleges

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Lisa Ho