Lisa Hood
Gadsden,AL
Summary
Account manager with proven success in managing large accounts and navigating complex customer interactions. Consistently exceeds sales targets and enhances performance metrics. Skilled in revenue growth and customer base expansion through customized service and strategic management. Open to relocation and authorized for employment in the US.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager
1st Franklin Financial Corporation
08.2022 - Current
- Taking responsibility for the planning and execution of financial duties and projects of a company.
- Preparing financial statements, reports, and forecasts for the business to ensure financial stability.
- Drafting budgets, income statements, balance sheets, tax returns, and reports required by regulatory authorities.
- Managing the risks involved in the financial activities of the business.
- Estimating short and long-term financial objectives by setting performance targets.
Teller
Wells Fargo
10.2022 - 08.2023
- Efficiently performed accurate mathematical calculations.
- Exceeded bank sales goals by 50%.
- Prioritized multiple tasks while maintaining accuracy and timeliness.
- Promoted a culture of teamwork and increased productivity.
- Demonstrated positive attitude and a professional image.
Store Manager
TitleMax (TMX Finance)
08.2020 - 10.2022
- Sales-oriented mentality and passion for customer service.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced environment and handle multiple competing tasks with ease.
- Ability to work phone, Point of Sale, Microsoft Office, and other systems
Account Manager
World Finance Corporation
11.2017 - 03.2020
- Reviewed loan agreements to ensure that they were complete and accurate according to policy.
- Explained to customers the different types of loans and credit options that were available, as well as the terms of those services
- Regularly exceeded monthly sales goals by 10-20%
Education
Cosmetology/Business (Associate) - undefined
Rivertown School of Beauty Barber Skin Care and Nails
Columbus, GA03.2008
High School Diploma - undefined
Smiths High School
05.2001
Skills
- Data entry proficiency
- Spreadsheet management
- Effective time utilization
- Organizational capabilities
- Cash handling expertise
- Strong communication abilities
- Customer service excellence
- Loan processing knowledge
Certification
- Life Insurance License
- Life & Health Insurance License
- Driver's License
Timeline
Teller
Wells Fargo
10.2022 - 08.2023
Assistant Manager
1st Franklin Financial Corporation
08.2022 - Current
Store Manager
TitleMax (TMX Finance)
08.2020 - 10.2022
Account Manager
World Finance Corporation
11.2017 - 03.2020
Cosmetology/Business (Associate) - undefined
Rivertown School of Beauty Barber Skin Care and Nails
High School Diploma - undefined
Smiths High School