Lisa Hook
St.Augustain,FL
Summary
Knowledgeable certified medical assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
18
18
years of professional experience
Work History
Phlebotomist
Arthritis&Rheumatology Center
01.2025 - 03.2025
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Packaged and shipped specimens to central lab daily.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Medical Assistant/Phlebotomist
McIver Clinic
11.2009 - 08.2012
- Organized patient charts before each day's clinic sessions began.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Administered injections, medications and treatments as directed by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Inspected equipment to ensure proper working order prior to use on patients.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Collected samples from patients for laboratory testing purposes.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Responded to patient callbacks and phone-in prescription refill requests.
- Measured vital signs and took medical histories to prepare patients for examination.
- Changed dressings on wounds to prevent infection and check for healing.
Medical Assistant /Phlebotomist
Urology of Northeast Florida
08.2007 - 10.2009
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Inspected equipment to ensure proper working order prior to use on patients.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Collected samples from patients for laboratory testing purposes.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Provided assistance to medical staff in performing minor surgical procedures.
- Organized patient charts before each day's clinic sessions began.
- Administered injections, medications and treatments as directed by the physician.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Responded to patient callbacks and phone-in prescription refill requests.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
Education
Certified - Phlebotomyn
Sheridan Technical College
Hollywood, FL08-1991
Graduate Certificate - Medical Microbiology And Bacteriology
Sheridan Vocational
06-1990
High School Diploma -
McArthur High School
06-1987
Skills
- Proficient in Venipuncture Procedures
- Documentation expert
- Proficient in Sterilization Practices
- Specimens collection and processing
- Patient-handling equipment
- Stocking supplies
- Vital sign monitors
- Equipment sterilization
- HIPAA compliance
- Laboratory maintenance
- Data entry
- Suture removal
- Simple dressings
- Wound care and irrigation
- CPR
- Compassionate
- Vital signs and examinations
- EKG set up and monitoring
- Completing insurance forms
- Venipuncture
Affiliations
I love to spend time with my pitbull, training her and taking walks with her. I also like to go to the flea market and framers markets.
Education and Training
other,other,other
References
References available upon request.
Timeline
Phlebotomist
Arthritis&Rheumatology Center
01.2025 - 03.2025
Medical Assistant/Phlebotomist
McIver Clinic
11.2009 - 08.2012
Medical Assistant /Phlebotomist
Urology of Northeast Florida
08.2007 - 10.2009
Graduate Certificate - Medical Microbiology And Bacteriology
Sheridan Vocational
High School Diploma -
McArthur High School
Certified - Phlebotomyn
Sheridan Technical College
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