Lisa Hunter
Crandall
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Mos
HCA Healthcare
Plano
06.2023 - Current
- Check-in
- Check-out
- Cash Posting
- Patient Registration
- Insurance verification
- Scheduling
- EMR
- Escalation
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
RSR
Frito-Lay
Harrisburg
08.2022 - 04.2023
- Work as a delivery driver and merchandiser
- Delivered orders to customers
- Merchandise to replenish the shelves with product
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
Outbound Shipping Clerk
DHL
Mechanicsburg
09.2021 - 06.2022
- I took out orders to ship Medical Equipment to different distributors and companies in locations overseas and in the US
- Processed incoming and outgoing shipments efficiently and accurately.
- Maintained accurate inventory records using warehouse management systems.
- Coordinated with team members to ensure timely order fulfillment.
- Prepared shipping documents and labels for all outgoing packages.
- Inspected shipments for damage and verified contents against packing lists.
- Assisted in training new staff on shipping procedures and safety protocols.
- Organized storage areas to optimize workflow and access to materials.
- Ensured that all outgoing items were properly labeled with correct information such as destination addresses, weight limits.
- Verified shipping documents for accuracy.
- Generated and maintained records of shipments, such as bills of lading, invoices, orders, and other required documentation.
Stocker
Walmart
Valley Green
03.2021 - 08.2021
- I broke down pallets with product to replenish the shelves
- Merchandise
- Inventory clerk
- Stocked shelves with merchandise to ensure inventory availability for customers.
- Organized products by category to enhance shopping experience and accessibility.
- Assisted in maintaining cleanliness of store and stock areas for safety compliance.
- Collaborated with team members to efficiently restock high-demand items during peak hours.
- Monitored inventory levels and communicated restocking needs to management promptly.
Warehouse Associate
Amazon
Lewisberry
10.2016 - 12.2018
- Picking
- Sorting
- Outbound
- Inbound
- Dock worker
- Certified cherry picker
- Operated material handling equipment to transport goods within the warehouse.
- Sorted and organized inventory to maintain efficient storage systems.
- Assisted in loading and unloading shipments accurately and safely.
- Conducted regular quality checks on products to ensure compliance with standards.
- Collaborated with team members to meet daily shipping and receiving goals.
- Maintained a clean and safe working environment following safety protocols.
Medical Office Coordinator
Tenent Health
Rowlett
09.2012 - 10.2017
- Check-in and check-out
- Patient coordinator
- Charge entry
- PBX operator
- Cash posting
- Filing
- EMR
- Medical terminology
- Coordinated patient scheduling and maintained physician calendars efficiently.
- Managed patient records using electronic health record systems effectively.
- Oversaw insurance verification processes to ensure coverage eligibility for patients.
- Implemented office procedures to streamline workflow and improve patient experience.
- Trained front desk staff on customer service best practices and office protocols.
- Organized medical supply inventory and ensured timely reordering of essential items.
- Delivered patient information, appointment results and insurance information to other office staff for reporting and billing purposes.
- Developed policies and procedures related to front desk operations.
- Performed clerical duties such as photocopying documents, faxing records and sorting mail.
- Participated in training sessions on new software programs used within the office environment.
- Handled new patient intake, signed-in returning patients and advised physicians of patients present in office awaiting examination.
Education
Diploma -
Southeastern Career Institute
Dallas, TXHigh school diploma -
Lancaster High School
Lancaster, TXWilling To Relocate
Mesquite, TX
Personal Information
Authorized To Work: US for any employer
Timeline
Mos
HCA Healthcare
06.2023 - Current
RSR
Frito-Lay
08.2022 - 04.2023
Outbound Shipping Clerk
DHL
09.2021 - 06.2022
Stocker
Walmart
03.2021 - 08.2021
Warehouse Associate
Amazon
10.2016 - 12.2018
Medical Office Coordinator
Tenent Health
09.2012 - 10.2017
Diploma -
Southeastern Career Institute
High school diploma -
Lancaster High School