Lisa Ivanov
Woodburn,OR
Summary
Reliable Barista, Baker, Cashier and Customer Service associate. Quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills as well as being friendly and outgoing. Always open for new opportunities while multitasking and keeping a good work ethic and attitude. Willingness to take on added responsibilities to meet team goals, to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Really hope to become a part of the team!
Overview
1
1
year of professional experience
Work History
Bakery Associate
Le Petit Bistro
Hubbard, OR
09.2021 - Current
- Assisted customers with helpful attitude and positive approach.
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Washed dishes and sanitized prep area.
- Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and convenience.
- Created new bakery menu items to appeal to wider number of customers.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
Customer Service Assistant
Kikaxents
Woodburn, OR
08.2020 - 02.2021
- Answered customer questions about store products.
- Investigated and resolved customer inquiries and complaints quickly.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Maintained organized facility.
- Collaborated with staff members to enhance customer service experience.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained professional attitude by always putting customers first.
- Offered basic technical support for clients on wide range of company products
Education
GED -
Silverton High School
Silverton, OR06.2023
Skills
- Building Customer Relationships and Loyalty
- Strong Communication and Interpersonal Skills
- Safety and Cleanliness Standards
- Customer Service
- Cooking, Baking and serving
- Billing and Payment Processing
- Team Collaboration
- Organization
- Multitasker
Languages
Russian
Native or Bilingual
Timeline
Bakery Associate
Le Petit Bistro
09.2021 - Current
Customer Service Assistant
Kikaxents
08.2020 - 02.2021
GED -
Silverton High School
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