Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lisa Jackson

University Park,IL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Phlebotomy Team Lead

CSL Plasma Center
Hazel Crest, IL
05.2018 - Current
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Adhered to all healthcare regulations, including HIPAA and OSHA standards.
  • Educated patients on specimen collection procedures and post-draw care.
  • Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
  • Monitored patients for adverse reactions and provided immediate care as needed.
  • Maintained patient comfort and safety throughout the phlebotomy process.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Ensured the cleanliness and sterilization of phlebotomy equipment and work area.

Phlebotomist/Laboratory Technician

Lab Corp
Joliet, IL
10.2022 - 03.2024
  • Monitored inventory levels of supplies used in phlebotomy services.
  • Educated patients on proper blood draw techniques.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.
  • Verified patient information prior to specimen collection.
  • Processed samples accurately and efficiently.
  • Prepared specimens for transport to external laboratories.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Followed all safety protocols when handling hazardous materials.
  • Responded quickly and effectively to emergency situations.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Provided assistance to clinical staff during patient visits.
  • Assisted in the training of new phlebotomists.
  • Provided excellent customer service while interacting with patients.
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Documented patient information into electronic medical records system.
  • Maintained a clean, safe, and organized work environment.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Managed inventory of phlebotomy supplies and reordered stock as necessary.
  • Demonstrated proficiency in using a variety of collection techniques and equipment.
  • Verified collection orders and communicated discrepancies to nurses.
  • Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
  • Assisted in the training and mentoring of new phlebotomy staff.
  • Performed centrifugation and specimen aliquoting for sample preparation.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Entered patient information and test orders into computer systems accurately.
  • Monitored patients for adverse reactions and provided immediate care as needed.
  • Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
  • Collected specimens for drug screens, paternity tests and alcohol tests.
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
  • Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
  • Prepared and packaged specimens for courier transport.
  • Collaborated with laboratory personnel to resolve specimen issues.
  • Adhered to all healthcare regulations, including HIPAA and OSHA standards.
  • Maintained patient comfort and safety throughout the phlebotomy process.

Phlebotomist Technician

CSL Plasma Center
Hazel Crest, IL
01.2018 - 08.2022
  • Prepared collection containers, needles and other supplies needed for specimen collection.
  • Complied with HIPAA regulations regarding confidentiality of patient information.
  • Maintained cleanliness of work area including decontamination of surfaces between patient visits per infection control policies and procedures.
  • Transported specimens securely following departmental protocols while maintaining temperature requirements if necessary.
  • Provided instruction to patients regarding the collection process, safety precautions and post-collection care instructions.
  • Reported any observed adverse reactions or complications associated with specimen collection procedures to a physician or registered nurse immediately.
  • Verified patient identification prior to collecting specimens.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Identified patients using proper procedures prior to specimen collection.
  • Monitored patients for adverse reactions and provided immediate care as needed.
  • Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Maintained patient comfort and safety throughout the phlebotomy process.
  • Educated patients on specimen collection procedures and post-draw care.
  • Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
  • Assessed plasma collection machines for proper functionality.
  • Offered snacks and beverages to blood and plasma donors to maintain proper sugar levels.
  • Assessed donor vital signs during and after procedures to check for fatigue or dizziness.

Phlebotomist Technician

Alverno Laboratory
Hammond, IN
08.2021 - 02.2022
  • Ensured that the proper amount of blood was drawn from each patient by using appropriate techniques and equipment.
  • Followed universal precautions when handling blood samples at all times.
  • Demonstrated knowledge of anatomy and physiology along with medical terminology related to phlebotomy practices.
  • Performed venipuncture and skin punctures on patients of all ages to collect blood samples for laboratory testing.
  • Participated in continuing education programs related to phlebotomy practices and standards.
  • Assisted physicians and nurses with various procedures related to phlebotomy.
  • Reviewed orders for accuracy before initiating collections.
  • Labeled collected specimens accurately according to protocol.
  • Prepared collection containers, needles and other supplies needed for specimen collection.
  • Complied with HIPAA regulations regarding confidentiality of patient information.
  • Processed specimens according to laboratory guidelines including centrifugation, aliquoting, freezing and packing as required.
  • Maintained cleanliness of work area including decontamination of surfaces between patient visits per infection control policies and procedures.
  • Transported specimens securely following departmental protocols while maintaining temperature requirements if necessary.
  • Provided instruction to patients regarding the collection process, safety precautions and post-collection care instructions.
  • Reported any observed adverse reactions or complications associated with specimen collection procedures to a physician or registered nurse immediately.
  • Maintained records of patient information, test results and lab activities in accordance with established protocols.
  • Verified patient identification prior to collecting specimens.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Verified collection orders and communicated discrepancies to nurses.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Identified patients using proper procedures prior to specimen collection.
  • Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Educated patients on specimen collection procedures and post-draw care.
  • Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
  • Ensured the cleanliness and sterilization of phlebotomy equipment and work area.

Education

High School Diploma -

Harold L Richards
Oak Lawn, IL
05-1990

Skills

  • Quality Control Management
  • Medical terminology understanding
  • Venipuncture Expertise
  • Staff Training and Development
  • Infection Control
  • Specimen Preparation
  • Data Entry
  • Paperwork Processing
  • Communication abilities
  • Specimen handling
  • Patient Care
  • Sanitation and sterilization
  • HIPAA Compliance

Certification

  • Certified in Phlebotomy From Stars Academy in 2018
  • Certified in Nurse's Assistant From Illinois Health and Human Services in 2001

Timeline

Phlebotomist/Laboratory Technician

Lab Corp
10.2022 - 03.2024

Phlebotomist Technician

Alverno Laboratory
08.2021 - 02.2022

Phlebotomy Team Lead

CSL Plasma Center
05.2018 - Current

Phlebotomist Technician

CSL Plasma Center
01.2018 - 08.2022

High School Diploma -

Harold L Richards

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