Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Jeffcoat

Lexington

Summary

Reliable and friendly professional able to work with little oversight and collaborate in team environments.

Experienced with client relationship management, sales strategies, and contract negotiation. Utilizes customer-centric approach to drive client retention and satisfaction. Track record of fostering long-term partnerships and achieving revenue growth.

Overview

15
15
years of professional experience

Work History

Sales/Account Manager

Big Rock Sports
03.2019 - Current
  • Cultivated strong client relationships to enhance customer satisfaction and loyalty.
  • Developed tailored sales strategies to meet diverse client needs effectively.
  • Analyzed market trends to identify new business opportunities and drive revenue growth.
  • Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
  • Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
  • Anticipated clients' needs by staying in touch on regular basis.
  • Developed and maintained long-term relationships with key clients for sustained growth.
  • Attended industry conferences and events, establishing valuable networking connections for potential partnerships.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Proven ability to work independently in remote environments with minimal supervision while maintaining productivity and meeting deadlines,

Sales Associate

United Sporting Companies, Ellett Brothers
10.2012 - 02.2019
  • Contact new and existing customers to generate sales
  • Emphasize products and Manufacture programs that will help drive business for customers
  • Process orders and follow through with customers needs.
  • Delivered exceptional customer service to enhance shopping experience and foster loyalty.
  • Assisted customers with product selection and provided in-depth knowledge of sporting goods.

Manager/Buyer

Lexington Guns and Shooting Range
07.2010 - 10.2012
  • Manage day to day sales, employees and store operations
  • Oversee indoor shooting range compliance and implement programs to increase profit
  • Resolve customer conflicts
  • Developed and implemented strategic purchasing plans to optimize inventory levels and reduce costs.
  • Collaborated with vendors to negotiate contracts, ensuring favorable terms and conditions.
  • Developed strong relationships with suppliers, resulting in improved product quality and timely delivery.
  • Maintained complete documentation and records of all purchasing activities.

Education

Graduate -

Brookland Cayce HS

Skills

  • Product Knowledge
  • Order Processing
  • Customer Service
  • Microsoft Windows, Outlook, Teams, Excel and various other software
  • CRM software
  • Effective Communication
  • Client relationship building
  • Sales strategy development
  • Lead prospecting
  • Strategic account development

Timeline

Sales/Account Manager

Big Rock Sports
03.2019 - Current

Sales Associate

United Sporting Companies, Ellett Brothers
10.2012 - 02.2019

Manager/Buyer

Lexington Guns and Shooting Range
07.2010 - 10.2012

Graduate -

Brookland Cayce HS

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