Summary
Overview
Work History
Education
Skills
Timeline
Generic

LISA JOHNSON

Livermore,CA

Summary

To obtain a challenging and rewarding position as a beertender, leveraging my leadership abilities, love of craft beer, industry experience, and customer service skills to deliver exceptional experiences for patrons and optimize profitability for the establishment.

Overview

10
10
years of professional experience

Work History

Tap Room Server

Shadow Puppet Brewing Company
Livermore, CA
01.2017 - 12.2024
  • Educated guests on beer and brand. Maintained beer service standards. Took orders from patrons on beer, merchandise and food. Informed patrons on upcoming events and beer releases. Managed homebase for all team scheduling and time off requests. Ensured accurate POS transactions and money handling. Assisted with inventory management and restocking needs. Developed a loyal customer base through exceptional customer service and beer recommendations.

Account Manager | Remote

Advanced Rx
Tampa, FL
04.2015 - Current

Managed inventory for dispensary and toxicology accounts to ensure optimal stock levels.

Executed agreements to facilitate new account setups and streamline operations.

Optimized formulary to enhance revenue generation for the organization.

Provided comprehensive support to clinic and sales teams regarding pricing inquiries and medication availability.

Disbursed monthly commission and physician reimbursement reports to maintain financial transparency.

Addressed medication margin and inventory issues to improve operational efficiency.

Created logins for new staff, ensuring compliance with state-specific dispensing regulations.

Maintained pharmacy portal to facilitate easy access to critical information.

Education

Medical Assisting Certificate -

Western Career College
San Leandro
06-2004

Some College (No Degree) -

Chabot College
Hayward, CA

Skills

  • Beer expertise
  • Effective communication
  • Team leadership
  • Attention to detail
  • Problem solving
  • ABC regulations
  • Team collaboration
  • Attentive customer service

Timeline

Tap Room Server

Shadow Puppet Brewing Company
01.2017 - 12.2024

Account Manager | Remote

Advanced Rx
04.2015 - Current

Medical Assisting Certificate -

Western Career College

Some College (No Degree) -

Chabot College