Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lisa Johnson

Gulfport,MS

Summary

Goal-oriented supervisor with a proven track record in staff management and process improvement. Expertise in training teams to enhance performance and deliver exceptional customer service.

Overview

23
23
years of professional experience

Work History

Supervisor

U.S. Air Force Active Duty
Keesler AFB, MS
01.2015 - 11.2020
  • Oversaw daily operations, ensuring efficient workflow and adherence to safety protocols.
  • Trained and mentored staff, enhancing team performance and skill development.
  • Implemented process improvements, increasing operational efficiency and reducing downtime.
  • Monitored inventory levels, coordinating with suppliers to ensure timely stock replenishment.

Emergency Medical Technician

United States Air Force, USAF
Keesler, AFB MS
06.1997 - 11.2020
  • Collaborated with multidisciplinary teams to enhance patient outcomes during critical situations.
  • Communicated effectively with dispatchers, relaying vital information about patient conditions and incident locations for timely responses.
  • Trained and mentored junior EMTs on protocols, improving team efficiency and response times.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.

BLS Instructor

United States Air Force, USAF
Whiteman AFB, MO
06.2011 - 01.2015
  • Delivered comprehensive Basic Life Support training to diverse audience, enhancing emergency preparedness skills.
  • Developed and updated training materials to align with current medical guidelines and best practices.
  • Facilitated hands-on practice sessions, ensuring participants mastered critical life-saving techniques effectively.
  • Assessed participant performance through practical evaluations, providing constructive feedback for improvement.

Education

Bachelor of Arts - Health Care Administration

Ashford University
San Diego, CA
04-2020

Skills

  • Goal oriented
  • Training and mentoring
  • Staff management
  • Customer service
  • Process improvement

Certification

Cardiopulmonary Resuscitation (CPR)

Timeline

Supervisor

U.S. Air Force Active Duty
01.2015 - 11.2020

BLS Instructor

United States Air Force, USAF
06.2011 - 01.2015

Emergency Medical Technician

United States Air Force, USAF
06.1997 - 11.2020

Bachelor of Arts - Health Care Administration

Ashford University