Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lisa Jones

427 Tulip Dr. Mooresville ,IN

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

8
8
years of professional experience

Work History

Store Manager

Scandinavian Designs
Indianapolis, IN
10.2021 - Current
  • Maintain a margin of 20% comp annually, recovered 90k with high attention to budgeting.
  • Inspire and create satisfied customers through honest, knowledgeable and ethical business practices.
  • Lead by example to make a positive team atmosphere dedicated to the company’s mission of being recognized for the highest level of customer and team member satisfaction.
  • Chaperone and facilitate the deliveries for a 30 state footprint of company-wide online orders, partnering directly with guests and 3rd party delivery companies. Partnering with HR to create a company SOP and policies for all online sale execution.

Sales and Operations Manager

American Signature
Indianapolis, IN
06.2018 - 10.2021
  • Assisted in creating a new sales initiative program, traveled to all regional locations as the regional trainer for the program rollout.
  • Drove high performance culture, focused on the development of others through hands on coaching.
  • Works with the management team and delivery partners to ensure operational excellence through a best in class home delivery process.

Branch Manager

Woodforest National Bank
Indianapolis, IN
03.2016 - 06.2018
  • Exhibit operational excellence through diligent adherence to policies and procedures.
  • Demonstrate prudent expense management and P&L knowledge.
  • Achieve branch sales and revenue goals by proactively identifying, marketing, and recommending banking products and services.

Education

High School Diploma -

Westmont High School
Westmont
05-2005

Skills

Customer Service Management

Team Building and Leadership

Policies and Procedures

Budget Administration

Operational Efficiency

References

References available upon request.

Timeline

Store Manager

Scandinavian Designs
10.2021 - Current

Sales and Operations Manager

American Signature
06.2018 - 10.2021

Branch Manager

Woodforest National Bank
03.2016 - 06.2018

High School Diploma -

Westmont High School

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Lisa Jones