Lisa Jones
Eugene,OR
Summary
Dynamic server with a proven track record at Coburg Crossing Cafe, excelling in customer service and food safety. Skilled in POS operation and adept at multitasking, I consistently enhance guest satisfaction and streamline operations, ensuring timely service and effective team collaboration. Committed to delivering exceptional dining experiences. I am highly dependable consistently arriving on time for my scheduled shifts, rarely needing time off.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Coburg Crossing Cafe/ TA Coburg
Coburg, OR
03.2018 - Current
- Stocked service areas with supplies during slow periods.
- Trained new employees on restaurant procedures and plating techniques.
- Delivered food orders promptly and courteously.
- Provided excellent customer service to ensure satisfaction.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Explained menu items, describing ingredients and cooking methods upon request.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Set up tables in between patrons to reduce wait times.
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Followed health safety guidelines when preparing and serving food products.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
High School Diploma -
North Eugene High School
Eugene, OR06-1991
Skills
- Customer service
- Food safety
- Multi task and work efficiently alone and as a team
- POS operation
Certification
Current food handlers card
Current Olcc card
References
References available upon request.
Timeline
Server
Coburg Crossing Cafe/ TA Coburg
03.2018 - Current
High School Diploma -
North Eugene High School