Lisa Jones

• Managed prescription orders and ensured accuracy in medication dispensing.
• Assisted customers with inquiries, providing exceptional service and product knowledge.
• Maintained inventory levels by restocking shelves and organizing pharmaceutical products
• Collaborated with pharmacists to verify prescription details and resolve discrepancies.

• Managed patient scheduling and appointment confirmations to optimize office efficiency.
• Coordinated communication between patients and medical staff, ensuring seamless information.
• Managed multiple tasks and met time-sensitive deadlines.
• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
• Provided clerical support to company employees by copying, faxing, and filing documents.

This was a temporary placement through Larsan Group

• Responded to inquiries, providing accurate information and directing calls to appropriate departments.
• Answered phone promptly and directed incoming calls to correct offices.

• Managed billing processes for engineering projects, ensuring accuracy and compliance with company standards.
• Streamlined invoicing procedures, reducing turnaround time and enhancing cash flow management.
• Coordinated with sales teams to ensure timely invoicing for newly executed contracts, promoting prompt payment from clients.
• Established best practices for billing operations, driving continuous improvement in workflow efficiency and accuracy.
• Enhanced client satisfaction by promptly resolving billing inquiries and concerns with professionalism and care.
• Collaborated with team members to improve overall department performance, sharing best practices and insights from experience.
• Verified billing accounts with accounts receivable ledger and checked for payment posting.