Lisa Kaehr
Tempe,AZ
Overview
31
31
years of professional experience
Work History
Flight Attendant
Southwest Airlines
Phoenix, AZ
02.1994 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Ensured safety and comfort of customers onboard aircraft.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Prepared cabin for arrival by cleaning surfaces, restocking supplies, securing loose items, and ensuring overall orderliness.
- Collected trash, tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean.
- Increased customer satisfaction by providing high-quality service and attending to passengers' needs with empathy and professionalism.
Bartender
The Vine Tavern and Eatery
Phoenix, AZ
10.2023 - 12.2024
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
Culinary Arts
Cooking And Hospitality Institute of Chicago
Chicago, ILGeneral Studies
Arizona State University
Tempe, AZTimeline
Bartender
The Vine Tavern and Eatery
10.2023 - 12.2024
Flight Attendant
Southwest Airlines
02.1994 - Current
Culinary Arts
Cooking And Hospitality Institute of Chicago
General Studies
Arizona State University