Lisa Kasprzyk
Yorkville,NY
Summary
Compassionate Medical Referral Specialist with over 15 years of experience in healthcare. Proficient in streamlining referral processes and verifying insurance eligibility, ensuring timely access to care while providing compassionate support to patients. Strong attention to detail and compliance with HIPAA standards. Proven ability in efficient appointment management.
Overview
22
22
years of professional experience
Work History
Medical Referral Specialist
Utica Pediatrics
New Hartford, NY
01.2011 - 01.2026
- Coordinated patient referrals to specialists, ensuring timely access to care.
- Developed and maintained relationships with specialist staff to streamline authorization processes.
- Managed electronic health record systems for accurate patient information exchange.
- Verified insurance benefits and eligibility for procedures before referring clients.
- Prepared and processed patient referrals and transfer requests.
Drug Screener/Receptionist/Medical Office Assistant
IMA - Industrial Medical Associates
Utica, NY
08.2007 - 02.2009
- Utilized electronic health record systems to document patient information accurately.
- Adhered to strict screening techniques and procedures while conducting human drug screenings.
- Streamlined workflow by implementing efficient scheduling.
Medical Assistant
Slocum Dickson Medical Group
New Hartford, NY
06.2004 - 05.2006
- Maintained accurate patient records using Electronic Health Record (EHR) systems for improved data management.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
High School Diploma -
New York Mills Jr Sr High School
New York MillsCertificate - Administrative Medical Office Assistant
BOCES Adult Night School
Rome, NYSkills
- Insurance eligibility verification
- Efficient appointment management
- Regulatory knowledge in healthcare and HIPPA
- Strong attention to detail
- Proficient in managing multiple tasks
- Strong verbal communication
- Strong organizational abilities
- Privacy management
- Accurate record maintenance
Timeline
Medical Referral Specialist
Utica Pediatrics
01.2011 - 01.2026
Drug Screener/Receptionist/Medical Office Assistant
IMA - Industrial Medical Associates
08.2007 - 02.2009
Medical Assistant
Slocum Dickson Medical Group
06.2004 - 05.2006
High School Diploma -
New York Mills Jr Sr High School
Certificate - Administrative Medical Office Assistant
BOCES Adult Night School