Lisa Kim
Honolulu,HI
Summary
Knowledgeable Release of Information Specialist with solid background in managing sensitive information. Successfully handled numerous information requests, ensuring compliance with privacy regulations and organizational policies. Demonstrated accuracy and attention to detail while utilizing strong communication and organizational skills.
Overview
15
15
years of professional experience
Work History
Release of Information Specialist
R1 RCM
Chicago, IL
06.2024 - Current
- Processed and fulfilled patient requests for medical records in compliance with HIPAA regulations.
- Collaborated with healthcare providers to ensure accurate and timely information release.
- Maintained documentation accuracy by reviewing and verifying record requests and responses.
- Utilized electronic health record (EHR) systems for efficient retrieval of sensitive patient information.
Release of Information Specialist
Providence Health & Services
Portland
09.2011 - 06.2024
- Trained new staff on procedures for handling release of information requests effectively.
- Ensured confidentiality and security of patient data throughout the information release process.
- Streamlined workflows to enhance efficiency in processing record requests, reducing turnaround times.
- Reduced errors in released records by thoroughly reviewing documentation before submission.
- Generated cover letters, pre-payment notices and invoices to mail information to requestors.
- Reproduced protected health information by using data extraction and file management techniques.
- Collaborated with team members to share knowledge, improve processes, and foster a positive work environment.
- Provided training and guidance to new Release of Information Specialists, contributing to their professional growth and development.
Education
Certificate of Completion - Business
Alu Like Business School
Honolulu07-1993
High School Diploma -
Moanalua High School
Honolulu 06-1985
Skills
- HIPAA compliance
- Software knowledge
- Information management
- Confidentiality
- Teamwork
- Customer service
- Attention to detail
- Multitasking Abilities
- Reliability
- Organizational skills
- Adaptability and flexibility
- EMR systems
- Medical release of information ROI processes
Accomplishments
Subject Matter Expect for Insurance and Disability teams
Champion - chosen to assist with R1 transition to Providence
Timeline
Release of Information Specialist
R1 RCM
06.2024 - Current
Release of Information Specialist
Providence Health & Services
09.2011 - 06.2024
Certificate of Completion - Business
Alu Like Business School
High School Diploma -
Moanalua High School