Lisa Klass
Sand Springs,OK
Summary
Experienced Office Manager and administration professional 8 years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Data Entry Clerk
Marjo Environmental Safety Consultants
Tulsa, OK
09.2013 - 10.2018
- Utilized specialized software applications related to the job role.
- Reviewed existing information for accuracy and made necessary corrections.
- Created spreadsheets to track data entries.
- Compiled reports based on gathered information.
- Updated existing records with new or revised information as needed.
Accounts Payable Clerk
Keystone Chevrolet
Sand Springs, OK
02.2008 - 08.2008
- Processed invoices and payments in accordance with company policies and procedures.
- Reconciled vendor statements, investigated and resolved discrepancies.
- Maintained accounts payable files and records in an organized manner.
- Prepared checks for payment of vendor invoices on a timely basis.
- Verified accuracy of coding on invoices prior to processing payments.
- Researched and responded to inquiries from vendors regarding invoice status or payment issues.
- Assisted with month-end closing activities as needed.
Office Manager
Americas Auto Auctions
Tulsa, OK
09.2001 - 02.2008
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Processed titles for vehicles sold.
- Traveled as an assistant to the corporate office controller.
- Organized company events including holiday parties, team building activities .
- Provided training to new hires on office policies and procedures.
- Monitored payments due from clients and promptly contacted clients with past due payments.
Title Clerk
Keystone Chevrolet
Sand Springs, OK
01.1997 - 08.2001
- Started as Receptionist handling a multi-line phone system.
- Cashiered for the Service Department.
- Took in cash and credit card payments for vehicles.
- Verified accuracy of title documents for completeness and correctness.
- Processed applications for new titles, transfers and duplicate titles.
- Coordinated with other departments to resolve issues related to titling process.
- Performed data entry of vehicle information into system for registration purposes.
- Assisted customers with questions about the titling process or fees associated with it.
- Provided assistance in resolving discrepancies between loan documentation and vehicle titles.
- Checked titles against odometer readings to verify accuracy of mileage disclosure statements.
- Followed up on any outstanding liens or other issues preventing issuance of title.
Education
Associate of Arts - Criminal Justice
Tulsa Community College
Tulsa, OK12-2001
Skills
- File Management
- Advanced clerical knowledge
- Meticulous attention to detail
- Professional and mature
- Strong Problem Solver
- Spreadsheet Management
- Administrative Support
- Critical thinker
- Customer Service-Oriented
- Strong interpersonal skills
Certification
- Property and Casualty Insurance Producer License-April 2024
- Notary Public
Timeline
Data Entry Clerk
Marjo Environmental Safety Consultants
09.2013 - 10.2018
Accounts Payable Clerk
Keystone Chevrolet
02.2008 - 08.2008
Office Manager
Americas Auto Auctions
09.2001 - 02.2008
Title Clerk
Keystone Chevrolet
01.1997 - 08.2001
Associate of Arts - Criminal Justice
Tulsa Community College
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