Lisa Koler
Madison,AL
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
18
18
years of professional experience
Work History
Receptionist
Woody Anderson Ford
09.2021 - 09.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Catering Lead/Associate Trainer
Panera Bread
06.2013 - 08.2021
- Optimized staffing schedules according to anticipated event demands which contributed to better resource allocation.
- Conducted regular safety training sessions for staff, resulting in a notable decrease in workplace accidents and injuries.
- Assisted sales department in closing contracts by conducting site visits and offering expert guidance based on previous event success stories.
- Streamlined event setup and breakdown processes, resulting in a smoother overall experience for clients.
Outside Sales Professional
CTS Protective Services & AT&T
02.2011 - 05.2013
- Established new accounts through cold calling and personal visits to potential customers.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Managed territory budget to support development of regional and territory leads.
- Built strong client rapport to establish diversified network of connections.
Inside Sales Representative
Ashley Furniture
04.2007 - 01.2011
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Restaurant Server
Silver Point Restaurant
01.2005 - 05.2006
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
Education
Bachelor of Science - Business Management And Marketing
Athens State University
Athens, AL05.2020
Skills
Team Leadership/Team Building
Clent/Vendor Retention
Customer Service
Marketing Analysis
Microsoft Word/Power Point
Timeline
Receptionist
Woody Anderson Ford
09.2021 - 09.2022
Catering Lead/Associate Trainer
Panera Bread
06.2013 - 08.2021
Outside Sales Professional
CTS Protective Services & AT&T
02.2011 - 05.2013
Inside Sales Representative
Ashley Furniture
04.2007 - 01.2011
Restaurant Server
Silver Point Restaurant
01.2005 - 05.2006
Bachelor of Science - Business Management And Marketing
Athens State University
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