Lisa Krutak
Canyon Country,CA
Summary
Accomplished Executive General Manager with a proven track record at Granville, enhancing operational efficiency and fostering team collaboration. Skilled in Operations Management and Leadership, successfully boosted productivity through innovative employee recognition programs. Expert in strategic planning and talent acquisition, significantly improving company culture and profitability.
Overview
24
24
years of professional experience
Work History
Executive General Manager
Granville
03.2015 - Current
- Drive year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Design modern employee recognition program which boosted productivity and improved moral.
- Improve productivity while reducing staffing and operational costs.
- Foster a culture of open communication across departments to improve collaboration and problem-solving capabilities.
- Maximize profits through effective cost control, staff scheduling, inventory management and ordering.
- Provide guidance on talent acquisition strategies, resulting in an exceptional team of professionals.
- Receive, process and count inventory weekly.
- Enhance employee skill sets through comprehensive training programs and professional development opportunities.
- Analyze sales statistics to properly forecast, schedule and control labor costs.
- Recruit, mentor and coach staff of 80 associates in delivering customer-focused performance.
- Direct financial management activities, ensuring accurate budgeting and forecasting for informed decision-making processes.
- Assist customers with complaints and general inquiries.
- Create a motivating and positive environment to inspire employees and make customers feel welcome.
- Train and guide team members and managers to maintain high productivity and performance metrics.
General Manager
Black Angus Steak House
01.2010 - 03.2015
Server/Manager
Woodranch BBQ & Grill
12.2000 - 01.2010
Education
Associate of Arts - General
College of The Canyons
Valencia, CA06.2000
High School Diploma -
Frazier Mountain High School
Lebec, CA06.1998
Skills
- Operations Management
- Organizational Development
- Service Coordination
- Human Resources Management
- Efficient multi-tasker
- Team Player
- Time Management
- Leadership and team building
- Verbal and written communication
- Problem Resolution
- Effective leader
- Relationship Building
Timeline
Executive General Manager
Granville
03.2015 - Current
General Manager
Black Angus Steak House
01.2010 - 03.2015
Server/Manager
Woodranch BBQ & Grill
12.2000 - 01.2010
Associate of Arts - General
College of The Canyons
High School Diploma -
Frazier Mountain High School
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