Lisa Lacombe
Manchester,USA
Summary
Results-driven Sales and Account Management Professional leveraging expertise to enhance customer experiences and foster collaborative relationships across departments. Managed accounts, maintained databases, and oversaw budgets while demonstrating innovative problem-solving and effective communication skills. Prioritized tasks efficiently in fast-paced environments, showcasing adaptability and a strong work ethic.
Overview
29
29
years of professional experience
Work History
Principal
LiLa Hospitality
01.2023 - Current
- Demonstrated exceptional ability in building and sustaining client relationships within the hospitality industry for almost three decades, initially serving as a contract interior designer before transitioning to sales representation.
Manufacturer’s Sales Representative
Serta Simmons Bedding
09.2013 - 11.2025
- Established primary contact for clients, fostering relationships and addressing inquiries.
- Reached and surpassed revenue goals, 2017 - 2025, average of $6.6M.
- Identified and cultivated new client opportunities while managing existing accounts.
- Served as primary contact for clients, fostering relationships and addressing inquiries.
- Communicated with clients to assess needs and align services with their objectives.
- Stay current on company offerings and industry trends.
- Suggest innovative ways to increase sales and enhance clients' experience.
- Oversee budgets and process client invoices.
- Served clients in US Northeast region.
Account Executive Multi-line
CA Rose Associates
05.2010 - 06.2013
- Presented and demonstrated value of products and services to potential buyers.
- Compiled and analyzed data to find trends, developed sales strategies, and set quotas.
- Maintained database of contact information.
- Built mutually beneficial relationships with external contacts and internal departments.
- Liaise with clients to identify business needs and recommend strategic solutions.
- Secured return business and promoted loyalty and retention by providing outstanding client support.
- ME, NH, VT, CT, RI, MA
Interior Designer / Commercial Project Designer
Stibler Associates
10.1997 - 05.2009
- Collaborated with clients to understand their design preferences and needs.
- Coordinated with architects, contractors, and vendors throughout the project lifecycle.
- Managed project timelines to ensure timely completion of design phases.
- Managed multiple projects simultaneously while meeting tight deadlines set by clients.
- Presented design proposals to clients using visual aids and mock-ups.
- Construction Documentation
- Finishes & Furniture Selections
Education
Bachelor of Science - Interior Design
Mount Ida College
Newton, MASkills
- Account Management
- Sales Strategy
- Client Management
- CRM Implementation
- Product Expertise
- Budget Management
- Boston Fire Department Permitting
- Customer Service
- Grievance Resolution
- Sales & Negotiation
- Relationship Building
- Team Collaboration
- Hospitality industry knowledge
Timeline
Principal
LiLa Hospitality
01.2023 - Current
Manufacturer’s Sales Representative
Serta Simmons Bedding
09.2013 - 11.2025
Account Executive Multi-line
CA Rose Associates
05.2010 - 06.2013
Interior Designer / Commercial Project Designer
Stibler Associates
10.1997 - 05.2009
Bachelor of Science - Interior Design
Mount Ida College