LISA LAKOMY

• Assisting the Borrower Services department with the checking in/out of books, DVDs, audio books, and "Library of Things" items
• Re-shelving books and providing exceptional customer service to all library patrons.

• Providing exceptional assistance to the public, efficiently managing book check-ins and check-outs using ALMA software and LMS

• Monitoring study room bookings and communicating campus and library information to students and faculty

• Collaborating with the archives director on the digitization of documents through Omni Page, assisting with library projects by scanning library documents and creating metadata using Adobe Acrobat and Excel sheets.

• Utilizing Workflows and Giblet systems for book check-ins, study room reservations, and media transactions, maintaining high standards of accuracy and professionalism.
• Helping library patrons with questions & concerns and reshelving library materials working with WCO Online to assist students and tutors with scheduling appointments
• Employing Excel sheets and Adobe software for document scanning, metadata creation, and archival preservation for the college's digital collections project
• Collaborating with the acquisitions department in the processing and invoicing of new books

• Managed front desk operations, conducted more than 30 engaging tours, and provided support during events
• Produced detailed reports, answered phones, and handled registrations
• Conducted research and efficiently archived materials using Past Perfect software and Excel.

• Designed captivating member flyers and museum-related pamphlets
• Assisted in more than 20 events and diligently organized member information using Raiser's Edge software.
• Meticulously completed clerical tasks such as filing, scanning, copying, and distributing mail.