Lisa Lamon
Hillsboro,OR
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
26
26
years of professional experience
Work History
Sales Associate
Home Depot
Hillsboro, OR
04.2013 - 02.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
Clothing Specialist
Burlington coat factory
Beaverton, OR
07.2006 - 03.2012
- Developed and implemented specialized procedures for customer service operations.
- Researched and analyzed customer feedback to identify areas of improvement.
- Coordinated with other departments to ensure efficient workflow processes.
- Assisted in developing strategies to increase customer satisfaction levels.
- Participated in ongoing training and compliance activities.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
Communications Associate
Centratel Answering Svc
Bend, OR
11.1997 - 06.2004
- Developed and maintained a strong customer service focus to ensure client satisfaction.
- Created and implemented strategies for improving customer relations, increasing sales, and reducing costs.
- Identified potential opportunities to increase efficiency in the workplace.
- Provided leadership to team members by motivating, training, coaching and disciplining staff.
Education
High School Diploma -
Sunset High School
Beaverton, OR06-1978
Skills
- Upselling
- Promotional support
- Retail loss prevention
- Exceeds sales goals
- Energetic self-starter
- Cash handling
- Task prioritization
- Teamwork and collaboration
Timeline
Sales Associate
Home Depot
04.2013 - 02.2024
Clothing Specialist
Burlington coat factory
07.2006 - 03.2012
Communications Associate
Centratel Answering Svc
11.1997 - 06.2004
High School Diploma -
Sunset High School
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