Lisa Larrimore
Peer Coach/Adventurer/Restaurant server
Aurora,CO
Summary
Motivated Server with 25+ years of experience successfully serving customers in busy, upscale casual restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team player with clear, comprehensive and directive vision. Driven sales associate in any wilderness outfitting position by lived experience. Passionate certified Peer recovery support specialist ready to work with your struggling clients who need supportive, experienced, caring staff to guide and love them.
Overview
6
6
years of professional experience
Work History
Server
Uncle Charlie's Bistro
Chestertown, MD
01.2019 - 03.2020
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Greeted and maintained relationships with regular customers.
Server
Country Inn Of Berkeley Springs
Berkeley Springs, WV
10.2017 - 11.2018
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
Server
Miles River Yacht Club
St. Michael S, Md.
09.2016 - 12.2017
- Prepared beverages and filled food orders for customers.
- Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales by Amount%.
- Engaged in suggestive selling and other sales techniques.
- Provided attentive service and proactively assessed guest needs.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Server
Middleton Tavern
Annapolis, Md.
03.2015 - 08.2016
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Prepared beverages and filled food orders for customers.
- Bussed and reset Number tables per shift, working efficiently to keep dining room and work areas clean.
Server
G & M Restaurant
Linthicum Heights, Md.
10.2013 - 01.2015
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Checked identification to enforce age regulations for alcoholic beverages.
- Prepared beverages and filled food orders for customers.
Education
Bachelor Of Science - Outdoor Education
West Chester University Of Pennsylvania
West Chester, PA05.1985
Skills
- Wine Service
- Stocking and Replenishing
- Point of Sale Knowledge
- Order Accuracy
- Menu Memorization
- Hospitality Service Expertise
- High-Volume Dining
Timeline
Server
Uncle Charlie's Bistro
01.2019 - 03.2020
Server
Country Inn Of Berkeley Springs
10.2017 - 11.2018
Server
Miles River Yacht Club
09.2016 - 12.2017
Server
Middleton Tavern
03.2015 - 08.2016
Server
G & M Restaurant
10.2013 - 01.2015
Bachelor Of Science - Outdoor Education
West Chester University Of Pennsylvania
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